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  • Posted: Feb 12, 2026
    Deadline: Not specified
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  • Standard Bank Group is the largest African banking group by assets offering a full range of banking and related financial services. “Africa is our home, we drive her growth” Our vision is to be the leading financial services organisation in, for and across Africa, delivering exceptional client experiences and superior value. This sets the prim...
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    Analytics Manager

    Job Description

    • To provide an insights and analytics function for all customer, Call, Email, Chat and transactional matters as input into special projects and general workforce management matters within the Voice Branch

    Qualifications

    Qualification

    • NQF Level 7 - 8 Degree Business Commerce

    Experience Required

    • 5-7 years Previous experience and knowledge Management Information reporting and data analysis to help guide on explaining what has happened and why it has happened
    • Work Force Management Skills
    • Leadership Skills
    • Analytics Skills

    Additional Information

    Behavioural Competencies:

    • Developing Strategies
    • Embracing Change
    • Empowering Individuals
    • Establishing Rapport
    • Generating Ideas
    • Making Decisions
    • Producing Output
    • Pursuing Goals
    • Showing Composure
    • Taking Action
    • Understanding People
    • Valuing Individuals

    Technical Competencies:

    • Business Acumen (Audit)
    • Financial Acumen
    • Interpreting Financial Statements
    • Planning, Forecasting and Budgeting
    • Product Knowledge (Consumer Banking)
    • Product Related Systems (Consumer Banking)
    • Value Identification

    Check how your CV aligns with this job

    Method of Application

    Interested and qualified? Go to Standard Bank Group on standardbank.com to apply

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