Application Specialist at SA: Central Energy Fund

Description

Provide specialist support services relating to applications to users of the systems and to service delivery funct ions, investigate and resolve problems and provide information about the applications to enable efficient and effective business processing and that business applications are operational and aligned to organisational requirements.

Requirements

REQUIRED MINIMUM QUALIFICATIONS AND EXPERIENCE

• Minimum 6-8 years of which 3 -5 years must be Specialist/ supervisory Level
• Matric, Bachelor’s Degree/ BTech Degree (NQF Level 7 NQF 7 qualification in Information Technology or equivalent 
• Honours (NQF Level 8) or Postgraduate Diploma (NQF Level 8) as an added advantage 

DESIRED ADDITIONAL SKILLS/ COMPETENCIES

• Expertise in ICT risk management
• Public Finance Management Act
• POPI Act
• Expertise in ERP systems
• Advance knowledge of the Microsoft 365 offering
• Corporate governance policies and procedures
• Data Warehousing
• Change management
• Project Management skills
• Power BI Skills
• PowerApps
• PowerAutomate
• Project Budgeting skills
• Vendor management
• Problem solving

KEY PERFORMANCE INDICATORS

 Business needs analysis 

• Responsible for reviewing requests from business for applications and evaluating optimal solution 
• Responsible for providing expertise regarding the optimal applications solutions for business projects and business cases 
• Responsible for determining potential costs for implementation of new applications, submitting it for approval and communicating the outcome to the business user by compiling the scope of work 
• Responsible for the effective integration of identified applications with the overall enterprise architecture 

Optimise existing software applications.

•  Review the current use of application and identify opportunities to enhance the effective use of applications through the development of user guides and training
• Provide guidance in terms of user access requirements in relation to user requirements
• Identify opportunities for automation through use of PowerAutomate and PowerApps

Maintenance of applications 

• Responsible for the effective maintenance of application by coordinating the process with the relevant service providers 
• Responsible for testing the software post-upgrade to ensure functionality is still in place 
• Communicate the maintenance schedule to users as well as the expected changes 

Upgrading of applications 

• Responsible for identifying opportunities to upgrade software, developing the scope of work and implementing the upgrading project. 

Document management.

• Design, implement and administer a Document Management solution 
• Work with Business to design robust Document Management Processes 
• Implement Data classification process 
• Produce documentation on the solution 
• Plan for enhancement and upgrading the solution 

Helpdesk query management 

• Responsible for the resolution of second line query resolution related to applications 

Closing Date:  18 June 2024