FDM Group is an international IT services provider with centres in the UK, Mainland Europe, North America and Asia. FDM services over 180 clients worldwide in 8 service areas: Project Management Office, Business Analysis, Data and Operations, Testing, Development, Production Support, MX.3 Production Support and Client Training.
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FDM is a global business and technology consultancy seeking an Application Support Analyst for our client within the banking sector, this will be a hybrid role based in Johannesburg.
As an Application Support Analyst, you will be working with business and technical teams for our client. You will be responsible for the logging and triaging of tickets, troubleshooting and diagnostics as well as job scheduling and automation. The ideal candidate will have working knowledge of SQL and have Linux experience in an operational environment. You will have the ability to work in a strong team environment and be able to work under a complex and high pressure environment.
About You
Requirements:
Working knowledge of SQL
Linux experience in a live operational environment
Basic scripting (Python, JavaScript)
Networking
Strong teamwork and self-starter attitude
Analytical thinking and creative problem solving
Must be able to communicate clearly and effectively in technically complex and high-demand environments
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