Application Support Analyst at NOV

Job Description

• NOV Africa is seeking a self-motivated Data and configuration Analyst to join the Rig Technologies team in Gqeberha. The successful candidate will work directly with the technical team in the Connected Products group and will serve as the technical reference to ensure the performance and availability of our online solutions in NOV development, test, and production environments.

DUTIES & RESPONSIBILITIES:

• Performs installation, configuration, and upgrades of the Connected Product solutions.
• Monitors solution performance/availability; suggest alternative approaches when applicable.
• Works with the Connected Product Development Team to troubleshoot issues reported by the customers/stakeholders; record the issues in the ticketing system.
• Documents the implemented solution, bug fixes, etc. and create troubleshooting documents
• Perform other work-related tasks as assigned.
• Comply with all NOV Company and HSE policies and procedures.

QUALIFICATIONS:

• Undergraduate or Graduate Education: Degree in computer science, information science, information systems management, mathematics, operations research, statistics, or technology management.
• Education: All academic degrees and coursework must be from accredited institutions

EXPERIENCE:

• Experience must be IT related (Essential)
• Software Development skills/experiences a plus
• Windows/Linux server experience a plus

SKILLS, KNOWLEDGE & SPECIAL TRAINING:

• Scripting knowledge in Python,C# and/or Bash Shell
• SQL knowledge
• Microsoft Excel Proficiency (Essential)