Overview
The Church of Jesus Christ of Latter-day Saints is a worldwide faith of over 17 million members centered on the belief that everyone on earth is a son or daughter of a loving God1 and that His Son, Jesus Christ, saved the world from sin and death. Jesus Christ invites all of God’s children to come unto, follow, and become more like Him.
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The Product and Channels Manager helps to increase the reach of The Church of Jesus Christ of Latter-day Saints. They help to prioritize Christ- centred messaging through a centralised area product approach. This will help to communicate with one voice to priority audiences, thereby assisting the work of salvation and exaltation in the Area
RESPONSIBILITIES
Helps originators and departments prepare and develop all products to be culturally relevant consistent with messaging, channel strategy, and audience needs.
Creates and develops products roadmaps and plans, initiate effective awareness campaigns, identify, and mitigate product risks, and align scope with budget and schedule.
Provides a voice for product needs for all audience needs as they relate to Area growth.
Assists in the development of an area communication plan with input from all relevant departments. The plan reflects the global prophetic and area vision, direction, priorities, deliverables, and timelines.
Utilises various forms of research to understand how the product can bring the most value and have the best impact for its audiences.
Works closely with the area correlation role to certify all area product plans.
Oversees the measurement of the timing, quality, and impact of all area communication.
Develops comprehensive audience personas that outline the audiences and their needs.
Helps with the reputation management and SEO work in the area to make Church content more findable for current and future audiences.
QUALIFICATIONS
Must be in possession of a Temple Recommend and/or be worthy of one.
Bachelor's Degree in Communication-related field or equivalent (i.e., Public Relations, Communication, Marketing, Social Sciences).
At least seven years of professional-level related work experience. Highly motivated with a pragmatic business acumen; proficient in decision-making and negotiation.
Extensive experience in product lifecycle management.
Skilled at utilising research methods and strategies to understand and address audience needs.
Exceptional Project management skills.
Excellent communication and executive presentation skills.
Ability to think critically, proactively identify, define, and solve complex problems.
Demonstrating computer skills and experience including Windows, Microsoft Applications, and aptitude to learn other software applications as needed.