Area Segment Manager SME - Mpumalanga: Secunda at Absa South Africa

Absa is looking for an Area Segment Manager - SME (FAIS) to join our dynamic and innovative team, the position is based at Mpumalanga - Secunda. As an Area Segment Manager, you will be responsible for formulating tactical strategy and associated delivery plans related to single practice areas. You will also ensure proactive integration and operational tactical enhancement within your area of responsibility.

Job Description

People Management:

• Coach, mentor and manage team members toward driving business objectives and ensuring colleague development.

Compliance and Risk Management:

• Fulfil all activities in adherence to relevant control and compliance requirements, and quality standards.

Business Management:

• Manage the levels of performance and service standards that need to be achieved by translating the Business Unit’s strategy into achievable objectives and contracting these through the Performance Development process for the team.

Collaboration:

• Constantly seek to improve ways of working by challenging the status quo and supporting an empowering climate within the team, sharing knowledge, experience, best practice and providing constructive feedback as required.

Customer Experience:

• To provide service excellence and achieve customer satisfaction.

Education

Bachelors Degree and Professional Qualifications: Business, Commerce and Management Studies (Required)