Assessor at Standard Bank Group

JOB DESCRIPTION

• To assess and adjust losses of complex claims such Fires, Subsidence, Storms etc. To manage, control and attend to contractor audits, authorizations over-mandate, upfront assessments, customer complaints and enforce correct interpretation of the Homeowners insurance policy with panel service providers and clients. Perform a mentoring and coaching support function to SIL, service providers and clients on products and technical aspects where specialised knowledge is required in resolving intricate challenges regarding claims relevant to Homeowners Insurance Cover.

QUALIFICATIONS

• Construction Technology certificate/diploma or Building Science or Construction Degree advantageous
• Minimum of 5 years as a Building Assessor
• Minimum of 3 years experience in the Short Term Insurance industry
• Knowledge Home Owners policy wording interpretation
• Knowledge Home Owner property valuation principles for insurance replacement

ADDITIONAL INFORMATION

• Advise and provide technical support to SIL claims, underwriting and customer care departments.
• Perform desktop audits on Quotations and Invoices submitted by service providers or client
• Authorize claims in terms of allowable rates.
• Perform risk management function by identifying underwriting risks and inadequate Sum Insured’s of dwellings
• Monitoring of service providers (report writing, policy interpretation, claims costs and service).