Asset Administrator (ICT) at Development Bank of Southern Africa (DBSA)

Job Description    

• The purpose of this role is to manage the issuing, tracking and safekeeping of all computer and mobile assets within the organisation. The role ensures accurate record-keeping, proper storage, stock monitoring, and safe handling of IT assets to prevent loss, damage, or misuse.

Key Responsibilities    
Asset Issuing and Returns

• Issue IT assets to employees and maintain accurate records of all issued equipment.
• Complete required documentation, obtain relevant signatures, and ensure documents are securely filed.
• Process new asset applications in line with internal procedures.
• Receive returned assets, evaluate their condition, and arrange for repairs and/or cost recoveries where applicable.
• Conduct technical inspections on new assets before issuance to confirm they are in good working condition.

Asset Storage, Control and Safeguarding

• Store IT assets safely and protect from loss, theft, or damage.
• Maintain the asset storeroom in an organised manner to enable efficient identification and location of assets.
• Monitor asset stock levels and notify relevant managers where replenishment is required.

Asset Record Management

• Update the IT Asset Management System to reflect changes in asset status (issued, returned, repaired, written-off, etc.).
• Maintain accurate and fully completed asset register entries.
• Adhere to all required guidelines and policies for asset management activities.
• Provide asset-related reports as requested by relevant stakeholders.

Repairs, Vendors and Service Providers

• Arrange repairs for damaged assets and track progress to completion.
• Monitor supplier and service provider performance against agreed SLAs.
• Liaise with vendors to ensure timely, efficient service and resolution of asset-related issues.

Key Measurement Outputs

• Asset stores are well-organised, secure and accurately maintained.
• Asset issuance and collection are processed efficiently and documented correctly.
• Asset management system is consistently updated with accurate and timely information.
• Vendor and repair activities are managed effectively to ensure minimal service disruption.
• Accurate and timely reports.
• Clean audit.

Expertise & Technical Competencies    
Planning & Organising

• Is relied on to help others plan and organise their workload.
• Effectively uses advanced time management processes to deal with high workload and tight deadlines.
• Organises, prioritises and schedules tasks so they can be performed within budget and with the efficient use of time and resources.
• Achieves goals in a timely manner, despite obstacles encountered, by organising, reprioritising and replanning.

Written Communication

• Understands that different writing styles are required for different documents or audiences.
• Write effective correspondence, prepares questions and reports, statements of circumstance and briefing notes.
• Reviews others’ documents for clarity and impact.
• Has a solid mastery of writing principles such as grammar, sentence construction etc.

IT Support

• Contacts end-user / customer to follow up on services and/or solutions to ensure that their needs have been correctly and effectively met.
• Understands issues from the end-user/customer’s perspective.
• Keeps end-user/customer up-to-date with information and decisions that affect him/her.
• Monitors services provided to end-user / customer and makes timely adjustments as required.
• Proposes new, creative and sound alternatives to improve technical services.
• Uses advanced techniques in solving technical problems.

Reporting

• Designs / customises reports to meet user needs.
• Prepares complex or tailored reports, gathers information from a variety of sources, analyses and includes in a report.
• Keeps standard reports under review and proposes improvements to meet user needs.

Minimum Qualification

• A National Diploma in IT, Administration, Supply Chain Management or related field (NQF 6).

Minimum Experience

• A minimum of 3 years’ experience in Asset Management or stores management.
• Basic technical ability to check the asset’s working condition
• Strong asset management background
• Strong written and verbal communication skills required.
• Ability to multi-task and prioritize with great initiative and can-do attitude.
• Ability to grasp new technologies quickly.
• Proficiency in MS Word, Outlook, Excel at intermediate level.

Deadline:1st  December,2025