Vacancies at Adcock Ingram

Core Responsibilities:

Business Requirements & Solution Design:

• Requirements Gathering: Collaborate with stakeholders across Sales, Operations, and other business unit customer service teams to deeply understand their functional needs.
• Process Analysis: Analyse complex business processes and datasets to identify trends or inefficiencies that can be improved through Salesforce optimisation.
• Functional Specification: Translate high-level business needs into structured project scopes, solution designs, and detailed delivery plans.
• Process Automation: Proactively identify and design automation opportunities within Salesforce to reduce manual tasks and enhance operational efficiency.

Salesforce Configuration & Functional Oversight

• System Customisation: Oversee the configuration of Salesforce (including custom objects, fields, and validation rules) to ensure the platform evolves with business requirements.
• User Experience: Manage user roles, profiles, and security settings while ensuring the system remains intuitive for all business units.
• System Evolution: Stay current with Salesforce releases, testing and implementing new features that provide value to the business.

Project & Change Management

• Project Leadership: Lead Salesforce enhancement projects from initial discovery through to final deployment.
• Stakeholder Coordination: Act as the primary liaison between IT, the business unit teams, and service providers to manage dependencies and timelines.
• UAT & Quality Assurance: Support and coordinate User Acceptance Testing (UAT) cycles, ensuring solutions meet the defined business criteria before sign-off.
• Documentation: Maintain comprehensive project documentation, including business cases, impact assessments, and training materials.

Data Governance & Compliance

• Data Integrity: Oversee data quality controls, including de-duplication and cleansing processes, to maintain a "single source of truth".
• Compliance & Risk: Ensure the platform adheres to data privacy legislation and internal audit requirements through robust access controls and segregation of duties.
• Standards Definition: Define and maintain enterprise data standards across the CRM platform.
• Validation and Regulatory: Engage with validation teams to ensure that the necessary validation is done on the Salesforce solution(s) in line with GxP and regulatory requirements where necessary.

Vendor & Stakeholder Management

• Vendor Liaison: Serve as a primary contact for Salesforce and third-party tool providers, assisting with licensing optimisation and contract renewal discussions.
• User Training: Onboard new users and provide ongoing functional support to ensure high platform adoption.

Power BI Analyst Responsibilities

• Data Visualisation & Reporting: Design, develop, and maintain interactive Power BI dashboards and reports to track key business metrics and other business performance indicators.
• Requirements Gathering: Collaborate with stakeholders across departments (including Sales, Marketing, Operations) to understand their data needs and translate them into effective Power BI solutions.

Requirements

• Bachelor's degree in Computer Science, Information Technology, Business Analytics, or a related field, or equivalent practical experience.
• ITIL Foundation and project management certifications such as PRINCE2, PMP, or Agile, or equivalent practical experience.

Desired Skills

• Proven experience as a Salesforce Administrator, with a strong understanding of Salesforce architecture and administration best practices.
• Experience with Salesforce reporting and dashboard creation tools.
• Exceptional interpersonal skills, with a proven ability to negotiate with vendors and communicate effectively with both technical teams and executive stakeholders.
• Demonstrated experience in designing, developing, and deploying Power BI reports and dashboards.
• Excellent analytical and problem-solving skills.
• Strong communication and interpersonal skills, with the ability to collaborate effectively with technical and non-technical stakeholders. 
• Strategic thinking, vendor negotiation, and the ability to coordinate cross-functional teams including IT, Finance, and Operations.
• Experience with SQL and database management.
• Familiarity with ETL processes.
• Understanding of sales and marketing processes.
• Experience with other BI tools or CRM platforms.
• Ability to manage multiple projects simultaneously and meet deadlines.

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Job Purpose 

• The objective of the programme is to provide qualified Graduate with meaningful workplace experience in Pharmaceutical Warehouse.

Required Learning

• BPharm Degree
• Completed Community Service
• Industry knowledge will serve as an added advantage
• NSFAS funding will serve as added advantage

Closing Date - 05 March 2026

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Key Job Outputs :

• Educational Support: Provide comprehensive information and educational materials about vaccines, including their safety, efficacy, and guidelines for administration to healthcare professionals.
• Relationship Building: Build and maintain relationships with healthcare professionals, including general practitioners, nurse practitioners, and pharmacists, to understand their needs and concerns regarding vaccines.
• Vaccine advocacy activities: Advocate for the importance of vaccines by discussing their benefits in a consultative manner, while adhering to company policies and national paediatric and adult vaccination guidelines. This includes support on activities aimed at increasing vaccine uptake in adults.
•  Assist GP’s and Pharmacies 
• Training and Resources: Organize and conduct training sessions or webinars to healthcare providers about the latest vaccine information and updates. Have small group sessions with nurse practitioners. Attend and seek opportunities to train nurses at conferences.
• Field Support: Travel to healthcare facilities and events as necessary to engage with healthcare professionals and provide in-person or virtual consultation regarding vaccines.
• Feedback Collection: Collect feedback and insights from healthcare professionals regarding vaccine perceptions, barriers to administration, and potential improvements.
• Compliance: Ensure all activities comply with pharmaceutical regulations, industry standards, and ethical guidelines.

Closing Date : 05 March 2026

Requirements

• Registered Nurse (RN) with a minimum 2-5 years’ experience with a current and active Nursing Counsil license
• Must have a valid driving license and own their own vehicle
• Experience in clinical nursing, primary healthcare, preferably in immunology, infectious diseases, or public health.
•  Strong understanding of vaccines, immunization schedules, and related healthcare protocols.
• Excellent communication and presentation skills, with the ability to engage healthcare professionals effectively.
• Ability to work independently and manage time effectively.
• Familiarity with healthcare regulations, vaccination guidelines and pharmaceutical industry standards.
• Willingness to travel for field assignments, when necessary.

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Requirements

• Matric
• Relevant Diploma/Degree
• 5 – 8 years payroll experience
• Strong Excel Skills 
• Sage 300 people experience

Key Job Outputs

• Salaries reconciliation
• Tax run and related documents administered, understanding of tax Legislation / directives 
• Long service rewards and payments administered 
• Internal & external customer queries handled e.g. Medical Aid queries 
• Processing of new engagements and terminations 
• Processing of salary increases and other related earning such as overtime, sales incentives etc. 
• Processing of car allowances Processing of deductions such as provident/, fuel and maintenance costs Medial Aid/UIF/PAYE/SDL 
• Tax run and IRP5’s
• Reconcile payroll
• Demonstrate competency in assisting employees & management with enquiries
• Report writer and system experience
• Managing of Internal and external Audit requirements
• Very strong confidentiality skills
• Keeping up with BCEA and SARS changes  

Closing Date is 04 March 2026

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Job Purpose :

• The objective of the programme is to provide a qualified Graduate with meaningful workplace experience in Regulatory Affairs.

Core Competencies : 

• Good interpersonal skills and self-driven/starter
• Excellent communication, interpersonal and presentation skills
• Ability to work under pressure
• Must be able to work in a team and/or independently
• Outstanding organizational and time-management skills

Closing Date : 05 March 2026

Requirements

• B Pharm degree
• Completed Community Service
• Industry knowledge will serve as added advantage
• NSFAS Funded will serve as added advantage

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Key Responsibilities and Outputs:

• Analyse business information needs to define system requirements.
• Ensure data accuracy, integrity and security through regular audits, comprehensive analysis, and the implementation of security best practices.
• Evaluate current systems and processes for effectiveness and identify areas for improvement.
• Review and improve existing systems and processes to enhance functionality.
• Develop detailed business and functional specifications.
• Oversee project management responsibilities.
• Document system and business processes thoroughly.
• Design and implement custom applications, integrations, and automations.
• Meet commitments outlined in Service Level Agreements.
• Provide exceptional user experience through training and effective solutions.
• Ensure compliance with internal and external governance, risk and compliance audit requirements.

Required Learning:                

• 2+ years Business/System analysis experience.
• BCom, BSc, Beng, equivalent degree or relevant experience.

Closing Date is 03 March 2026

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Description:

• Operates machine for production of fenwal blood pack bags and is responsible for all relevant documentation in compliance to stop 03-16-04-a. This also incorporates responsibility for the quality of the bags by implementing 100% visual online inspection and outputs to planned schedule
• Ensures that all routine documentation is present activities recorded, signed and dated as tasks are completed.
• Dual Paddle Machine 26: Validated Parameters
• Dual Paddle Machine 26: Production Report
• Fenwal Bags: Production Defect Analysis Report

Requirements

• Matric (Grade 12)
• Technical qualification or certification in a relevant field (Mechanical, Manufacturing, or Engineering) advantageous

Closing Date: 02 March 2026