Assistant Artisan-1 at FirstRand Group

Job Description

To assist artisans with repairs and planned and preventative maintenance to ensure tools and supplies used on work site are available

• Demonstrate cost consciousness and awareness of personal contribution to costs and productivity 
• Identify and escalate potential risks that may lead to increased costs 
• Prevent wastage and identify process improvements to contain and reduce costs 
• Establish relationships with relevant individuals and departments to deliver on work expectations  
• Adhere to relevant service level agreements to build trust in the relationship
• Produce high quality work by adhering to predefined standards and procedures and in accordance with compliance and governance standards 
• Work with enhanced processes and procedures to maintain operational efficiencies 
• Deliver work in an accurate manner to ensure consistent results  
• Draw on knowledge and experience to identify and develop solutions that lead to improved service delivery and quality 
• Adhere to quality standards, turnaround times and Company policies and procedures  
• Complete relevant administration, reporting and updating of information accurately and on time 
• Execute own work in accordance with the organisational values and code of ethics 
• Comply with and adhere to identified governance and compliance standards and escalate problems for investigation and resolution 
• Identify and escalate risk as normal part of work 
• Seek out regular performance feedback and put actions in place to improve and enhance performance 
• Identify activities to address own development gaps
• Create own personal development plan and review plan with team leader or manager
• Identify and utilise opportunities to assess and improve own performance 
• Keep abreast of learning opportunities, changing products and trends 
• Contribute to teamwork and inclusivity by working together to achieve team goals 
• Value individual contributions and respect diversity in the team 
• Share information and knowledge that benefit the team