The Department of Health aims to provide quality health services and ensure a caring climate for service users, implement best-practice health care strategies, create a positive work environment for staff, and provide appropriate and top-quality training for health workers. Our vision is to provide high-quality, efficient and accessible healthcare to transform people's lives. Our mission is to create an effective public healthcare system in Gauteng by ensuring we have the right people, skills, system and equipment to provide the care our patients need to live healthy and quality lives.
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Assistant Director: Patient Administration And Logistics (Level 9)
National senior Certificate(matric) and Appropriate 3-year Degree / National Diploma in Public Administration/ Business Management or any relevant qualification with 5-years current proven experience in Patient Administration/ transport/porters/ mortuary /registry/ records/laundry/food services. At least 2 years of this experience must be in Patient administration and 3-years of this experience should be at a supervisory level (Chief Admin Clerk/ Admin Officer level 7/8).
Understanding of current Patient Affairs/ Administration with specific reference to both Outpatients and Inpatient management, Registry, Records Management, Mortuary, Messenger and portering services and other areas of importance within Patient Administration. Be computer literate, good report writing skills and have the ability to make decisions and act on them.
Ability to work independently in a multidisciplinary team. Good interpersonal relations, honest and reliable and be able to uphold high ethical conduct. Good understanding of Public Services Legislation and Prescripts applicable to government including systems and procedures.
Duties :
Provide both outpatient and inpatient management systems. Ensure efficient and effective Booking system throughout the clinical business unit. Ensure compliance to downtime management systems.
Ensure that the mortuary service is user-friendly for all clients. Records Management and assist in the identification and transfer to archival custody records off enduring value. Manage support units within the institution i.e. ( laundry, security, mortuary, transport, porters, registry, cleaning, records, and food services. Take responsibility in ensuring effective and efficient Booking Systems.
Taking part in the operational plans and forming part of Management Committees. Ensuring compliance to all Audits findings, Ideal Hospital Framework (IHF), Quality Assurance meetings, etc.
Effective management of downtime and risk. Ability to formulate SOPS’s circulars and Memos (standard operating Procedures) in line with the Procedures Manual within your span of control. Take leadership as functional manager in all aspects pertaining and not limited to efficient running of Patients Affairs and logistics especially in ensuring that all staff under your leadership daily comply to SOP’s circulars and Memos.
Effective performance management of employees according to PMDS. Overseeing and oordinating the management of records and supporting information services. Management of contact and procurement processes as well as the maintenance and payment of office equipment.
Attend to human resource matters, do record keeping and statistics, compile and submit reports. Fulfil duties as per job description and any other duties delegated by the supervisor. Reporting to the Chief Executive Officer.
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