Fresh Jobs at Airports Company of South Africa Limited (ACSA)

Key Performance Output

The successful candidate will be reporting to Manager Airport Security Operations Centre, and will be responsible but not limited to the following:

• Provide a safe and secure environment and manage Security personnel.
• Manage time and attendance.
• Manage the performance of staff and oversee outsourced staff and introduce remedial processes where necessary.
• Perform and ensure quarterly Performance Management System (PMS) assessments.
• Ensure professional behaviour and application of customer service standards by all staff at all times.
• Compile and ensure compliance and adherence to Standard Operating Procedures (SOP) and inspect registers where applicable.
• Ensure crime prevention measures are in place and ensure all criminal activities are reported.
• Manage and coordinate all surveillance monitoring activities within the control room. Ensure adequate human and technical resources are maintained.
• Implement remote site monitoring and ensure strict site monitoring culture among staff.
• Ensure timeous reporting, follow-up and feedback on all incidents and accidents.
• Attend to and assist with customer and stakeholder complaints and compliments, including escalated complaints and ensure remedial action.
• Respond to all emergencies in the prescribed manner and ensure that the team is able to respond adequately
• Manage budget within relevant area.
• Manage the entire project process within relevant area.
• Stay abreast of global security threats and security technology advancements

Technical Skills and Experience

The following skills and experience or the equivalent of such will be required: 

• A relevant Diploma NQF Level 6 in related field is essential.
• A Bachelor’s degree (NQF 7) in Security/ Law/Compliance is recommended.
• 4 years operational experience is essential.
• 2 years supervisory experience is essential.
• Intermediate knowledge of Microsoft Office