South Africa's second-largest political party. Committed to building one nation with one future underpinned by freedom, fairness, opportunity, and diversity for all.
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Audit Agent: National Contact Centre - Cape Town (Fixed Term)
The successful candidates will be responsible for:
Ensuring that the Party’s campaign objectives and expected quality standards are met by conducting reviews and confirmation of political activity records
Conducting high quality interviews and interactions with voters
Quality capturing of data collected in the contact centre and in the field
Accurate tracing of voter information
Minimum requirements:
National Senior Certificate or equivalent
Proficiency in English and at least one other official language
Relevant experience in a call centre or customer services environment
Experience in database capturing (advantageous)
Experience in quality assurance (advantageous)
Computer literacy in MS Office Suite, particularly Excel
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