Autoglass Technician - PG Glass (Louis Trichardt) at PG Group

Main Job Purpose

• To deliver high-quality automotive glass fitment services and exceptional customer experience through professional workmanship, technical proficiency, and efficient execution of all fitment, logistics, and support activities, while upholding PG Glass standards and brand values.

Main Objectives

• Customer Experience
• Deliver professional, friendly service to both customers and colleagues
• Ensure quality workmanship and on-time job completion
• Represent the PG brand through appearance, attitude, and service excellence
• Glass Fitting & Technical Execution (Levels 1–4)
• Perform one-man fittings on various vehicle types, including advanced models (e.g., S-Class Mercedes, Audi A6)
• Take full responsibility for all allocated jobs
• Handle customer queries and process payments where applicable
• Maintain consistently high productivity and quality standards
• Mentor junior technicians at applicable levels
• Logistics & Support
• Load glass accurately according to work orders
• Ensure safe, clean, and damage-free deliveries
• Obtain customer sign-off and manage COD payments
• Submit accurate documentation daily
• Housekeeping, Safety & Reporting
• Uphold the PG Glass image through clean attire and professional behaviour
• Maintain tools and vehicles; report damages or faults immediately
• Adhere to all traffic regulations and safety procedures
• Report all issues, accidents, or suspected fraud to management or KPMG

Team Collaboration

• Support the Fitment Centre team as required
• Take on leadership or supervisory responsibilities at higher technician levels

Qualifications

• Grade 12 (Matric)

Experience

• 1–3 years’ experience in automotive glass fitting (depending on technician level)

Skills & Attributes

• Excellent communication and interpersonal skills
• Strong customer satisfaction orientation
• Technically proficient and quality-driven
• Self-motivated, reliable, and able to thrive under pressure
• Valid driver’s licence (required)
• Own motor vehicle and mobile phone
• Willingness to travel to any Fitment Centre in the region