Automotive Inspector - Bloemfontein at Ellahi Consulting

Core Purpose of the Role

• The core purpose of this position is to accurately inspect vehicles and goods as required within the department.
• The role involves inspecting and evaluating the mechanical and cosmetic condition of commercial vehicles to determine the cost of rectification.
• To excel in this role, a high level of attention to detail and customer service is required. The incumbent must be able to build and maintain strong relationships with customers and suppliers while acting professionally at all times.

Academic requirements

Essential:

• Matric Certificate
• Unendorsed driver’s license

Work Experience
Essential:

• Previous mechanical experience will be advantageous

Knowledge
Essential:

• Ability to read, write, and speak English
• Understanding of traffic rules and regulations
• Operation and understanding of smart devices (iPad, tablets, PCs, phones)
• Ability to inspect vehicles in accordance with The company SOPs
• Strong customer-centric approach
• Professional appearance; dress appropriately, be clean and tidy, and wear protective gear where necessary
• Courteous and friendly disposition
• Conduct oneself in a responsible and respectful manner as a representative of The company and its clients
• Ability to build positive relationships and uphold a professional company image

Skills
Essential:

• Driving skills
• Ability to operate and understand relevant measuring equipment
• Self-management skills
• Ability to identify defects in and on a vehicle and correctly note faults requiring repair
• Ability to correctly interpret technical and cosmetic faults that fall outside manufacturer specifications
• Good communication skills
• Safety and security consciousness
• Adherence to time constraints and deadlines
• Observance of all safety and company rules

Personal Attributes
Essential:

• Professional appearance; dress appropriately, be clean and tidy, and wear protective gear where necessary
• Courteous and friendly disposition
• Responsible and respectful conduct as a representative of Online Trucks and our clients
• Ability to build positive relationships and uphold a professional company image

Key Deliverables and Outputs

• Conduct vehicle valuations required by corporate clients and transport operators
• Submit all administration related to the position timeously
• Manage risk by ensuring company assets are properly cared for
• Work flexible hours as required to accommodate customer needs
• Operate in a service-oriented environment and provide exceptional service
• Build and maintain good supplier relationships and demonstrate effective self-management
• Examine damaged vehicles to determine the extent of structural, body, mechanical, or interior damage
• Estimate the cost of labour and parts required for repairs or replacement
• Compile and capture vehicle condition assessment reports on the client’s in-house fleet management system
• Test drive vehicles and take photographs of vehicles and body damage
• Travel as required from time to time