Azure Systems Engineer III at The Shoprite Group of Companies

Purpose of the Job    

• To assist the Team Lead in the Cloud Infrastructure Team with rolling out new Azure systems, maintaining, upgrading, replacing, and improving the long-term performance of the existing systems. The candidate will be responsible for the monitoring, maintenance and operation of Azure based systems consisting of multiple subscriptions and technologies. The candidate will be part of a team of engineers and administrators, supporting assigned systems, applications, and associated technologies in the enterprise.

Job Advert Details
Job Category    
IT
Job Objectives    
1.To implement, administer and maintain Azure platform:

• Provide support for Azure services (IaaS, PaaS, etc)
• Resolve Incidents and fulfil Service Requests using a service management ticket queue and Change Management processes.
• Provision Azure Infrastructure for Windows and Linux servers
• Ensure Enterprise server standards are met and maintained.
• Research of new solutions for business units
• Responsible for overall health, high availability, maintenance, and documentation of Azure solutions
• Problem analysis and implementation of corrective actions on new and existing solutions.
• Provide after-hours support on a rotating On-Call basis

2. Troubleshoot Azure outages and performance issues:

• Troubleshoot outages and identify solutions to mitigate productivity loss
• Setup and test alerts for a number of services
• Firm knowledge of Azure Advisor
• Raise and follow through with Premier calls

3. Analyze and implement cost-saving solutions:

• Sound knowledge of Log Analytics
• Use metrics to right-size solutions
• Implement scripts to start, shutdown and report on IaaS solutions

4. Interact with other teams to implement best solutions

• Ability to interact with other teams in a professional manner
• Design, cost and present new solutions
• Document solutions and expectations

5. Scripting and automation

• Automating repetitive tasks to reduce admin overhead
• Extract, change and delete data via script.
• Process workloads in bulk via script.
• Automate regular maintenance via script.
• Manage tasks with PowerShell, JSON, etc

6. To implement and assist with Disaster recovery management, procedures & documentation

• Keep DR environment in sync with production environment.
• Assist with DR trials by recovery of systems and applications.
• Assist with creation of DR plan and recovery procedures for Azure systems and applications.
• Assist with creation of DR documentation for Azure systems and applications.

Qualifications    

• Grade 12
• Industry Certification: MCSE (Microsoft Certified Systems Engineer): Infrastructure Engineer
• Industry Certification: Implementing Microsoft Azure Infrastructure Solutions
• Industry Certification: MCSE (Microsoft Certified Systems Engineer) Private Cloud

Experience    

• 3-4 years Extensive experience with Microsoft Azure
• 5-10 years Extensive experience with Microsoft Windows Server
• 5-10 years Proven history of incident response, diagnostic activities, Root Cause Analysis (RCA), Corrective Action Plans, and advanced troubleshooting
• 3-5 years Experience in documenting environment and processes

Knowledge and Skills    

• Understanding of the concepts of "cloud"
• Understanding of Microsoft Azure fundamentals and concepts
• Understanding of Microsoft Windows Server fundamentals and concepts
• Understanding of Microsoft Active Directory and its components (DNS, DHCP, Group Policy, etc) fundamentals and concepts
• Understanding of virtualisation technologies fundamentals and concepts
• Understanding of network and storage principles