B2B Sales Representative at Kontak Recruitment

• A leading South African provider of debit order collection, payment processing, and financial transaction solutions is looking for a results-driven sales professional to grow business relationships and drive revenue. The role focuses on engaging with business clients, generating new opportunities, promoting payment and collection solutions, and delivering exceptional customer service through proactive sales activities. Working in a target-driven environment, the successful candidate will build strong client relationships, identify customer needs, and convert opportunities into long-term business partnerships while contributing to the company’s continued growth and success

Minimum Requirements:

• Grade 12
• Minimum three (3) years’ experience in sales
• Sales / Marketing certification / diploma or degree (advantageous)
• SAAS Experience (highly advantageous)
• B2B sales proficiency
• The ability to interact with potential clients telephonically
• Ability to work independently and be self-driven within a team structure
• Follow up with customers to ensure service fulfilment completion and satisfaction.
• Professional verbal communication skills
• Strong attentiveness and listening skills
• Strong persuasion and negotiation capability
• Quick thinker
• Highly focused and target driven
• Polite, personable, and friendly tone of voice
• Basic user of Microsoft Office (Excel, Word, Outlook).

Duties and Responsibilities:

• Customer retention, customer acquisition and sales generation while complying with Standard Operating Procedures.
• Promote, market and sell products or services while successfully closing deals.
• Meet sales and performance targets, achieve productivity objectives, and deliver high-quality customer service.
• Follow communication scripts and utilise product knowledge to generate interest and demand for products, services, and offers.
• Identify and respond to customer needs through personalised service and tailored solutions.
• Evaluate customer enquiries and formulate practical and effective solutions.
• Provide accurate and comprehensive information on products, services, and offers.
• Engage customers in meaningful conversations that create sales opportunities.
• Commit to departmental and individual targets and performance goals.
• Maintain company standards for excellent customer service.
• Build and maintain strong customer relationships.
• Uphold and protect the company's reputation through professional client interactions.
• Negotiate sales and address customer concerns or objections effectively.
• Generate and process sales orders accurately and efficiently within stipulated lead times.
• Achieve high conversion rates through successful customer engagement and relationship management.