Bank Better Champion-Mpumalanga at Capitec Bank

Purpose Statement

To welcome clients and coordinate the branch flow through efficient queue functioning, providing excellent client service by assisting clients at the ATM and to complete transactions on any remote or self service channels.

Minimum

ExperienceIdealQualifications (Minimum)Qualifications (Ideal Or Preferred)

KnowledgeSkillsCompetenciesConditions of Employment

• No experience required but individual needs to hold a Grade 12 National Certificate
• At least 1 year’s client service experience within a retail/ financial/ banking environment
• Grade 12 National Certificate / Vocational
• Basic calculations
• Knowledge of Capitec Bank products and business processes (internal)
• Communications Skills
• Computer Literacy (MS Word, MS Excel, MS Outlook)
• Interpersonal & Relationship management Skills
• Problem solving skills
• Attention to Detail
• Act, learn and adapt (Delivery Contributor)
• Build one Capitec team (Delivery Contributor)
• Curious and continuously learns (Delivery Contributor)
• Have courage, disagree and commit (Delivery Contributor)
• Make decisions - faster and smarter (Delivery Contributor)
• Clear criminal and credit record
• Must have fingerprints which are detectable/recognisable on Capitec Bank's internal electronic banking system