Bank Better Champion Learnership Pipeline (Western Cape) at Capitec Bank

Purpose Statement:

• To welcome clients and coordinate the branch flow through efficient queue functioning, providing excellent client service and assisting clients at the ATM and to complete transactions on any remote or self-service channels. In doing so, gain the knowledge, skills and experience required for service consulting. 

ExperienceMinimum:

• No experience required but individual needs to hold a Grade 12 National Certificate

Ideal:

• Some client service experience within a retail/ financial/ banking environment

Qualifications (Minimum)

• Grade 12 National Certificate / Vocational

Knowledge Minimum:

• Basic calculations How to engage with people
• Clarity and understanding of own aspirations, being ambitious and keen to learn.

Ideal:

• Knowledge of bank branch environments
• Knowledge of Capitec Bank products and business processes (internal)

Skills:

• Communications SkillsComputer Literacy (MS Word, MS Excel, MS Outlook)Interpersonal & Relationship management Skills