Fresh Jobs at Capitec Bank

Purpose Statement

• To manage the Business Centre in terms of driving a proactive sales and service culture that will retain and grow the Business Centre client base. 
• Responsible for driving activity, planning and implementing marketing, sales, and support services strategies for the Business Centre

Experience
Minimum:

• Banking experience of at least 5 years, of which 3 years should have been spent in the Business Banking environment.
• 3 years managerial experience
• Significant experience in preparing and motivating Credit applications 
• Budgeting, forecasting, cost control and sales management experience is essential. 
• Accountability for managing a profitable cost centre. 

Qualifications (Minimum)

• A relevant tertiary qualification in Business Management or Finance

Qualifications (Ideal or Preferred)

• Bachelor's Degree in Business Management or Finance

Knowledge
Minimum:

• Business knowledge and acumen
• Understand interdependencies between industry knowledge, business and financial risks, Business banking product knowledge, pricing and taxation (to determine feasible operating tactics for the Centre to maximise total profit and minimise loss )
• People management principles and practices  
• Financial Modelling; activity based costing, financial analysis (evaluating and identifying trends), complex cash flow cycles (industry/ sector specific) 
• Principles and practices of business economics and the current business economic environment. 
• Different industry sectors and sector risk profiles/ trends; this includes an understanding of the impact of climatic conditions on markets 
• Managing Local Market (MLM) sales principles and practices to manage and optimise retention and growth within the Centre. 
• General banking practices and procedures. 
• Knowledge of competitor product offerings/ channels/ operational and marketing tactics. 
• Credit principles and practices, including an understanding of credit application, securities and 
• Legal entities (companies, close corporations, sole proprietorships etc.) in the commercial market and the legislative restrictions and requirements governing these from a financial services perspective. 
• Financial Advisory and Intermediary Services Act (FAIS) and the Financial Intelligence Centre Act (FICA). 
• Extract and apply information to CRM (Customer relationship management) strategy 
• General understanding of how Business Banking operates, as well as understanding the business risks, industry risks and financial requirements pertaining to the business market

Ideal:

• Features, benefits and value propositions of the respective company product/service offerings. 
• Multi-level products available and pricing structures
• Current taxation laws as they apply to customers. 
• A good knowledge of administration processes and procedures pertaining to Business Banking transactions

Skills

• Communications Skills
• Analytical Skills
• Interpersonal & Relationship management Skills
• Negotiation skills
• Planning, organising and coordination skills

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Purpose Statement

• To provide strategic technical direction and manage multiple technical teams responsible for the technical delivery of the full product lifecycle; all product features and support and maintenance related tasks in respect of the product
• Oversee the ongoing drive to increase efficiency, optimisation, innovation and people development in these environments.

Experience
Minimum:

• At least 5 years’ experience in software development management

Experience of:

• leading and working in an agile development environment
• crafting roadmaps
• managing a budget
• using technical skills to support and guide a technical team
• to establish priorities and successfully manage deliverables
• utilizing communication and relationship management skills to engage with stakeholders
• using leadership to influence in other areas.

Qualifications (Minimum)

• Bachelor's Degree in Commerce or Information Technology - Computer Science

Qualifications (Ideal or Preferred)

• Honours Degree in Commerce or Information Technology - Computer Science

Knowledge
Minimum:

• Functional knowledge particular to the product (e.g. Credit or App)
• People management and development practices and principles
• Stakeholder management
• Budgeting and accounting principles
• Business analysis and design
• Project Management principles and methodologies 

Ideal:

• Banking industry
• Central Collections environment 
• Capitec Bank Systems Environment
• Capitec Bank Business Model
• Agile development principles
• Systems Development Life Cycle (SDLC)

Skills

• Communications Skills
• Decision making skills
• Influencing Skills
• Interpersonal & Relationship management Skills
• Negotiation skills

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Requirements:

• National Diploma in Psychology or Communication
• Grade 12 National Certificate / Vocational
• Bachelor's Degree in Psychology or Journalism & Media
• Communications Skills
• Computer Literacy (MS Word, MS Excel, MS Outlook)
• Attention to Detail
• Problem solving skills
• Interpersonal & Relationship management Skills
• Presentation Skills
• Business writing skills
• Clear criminal and credit record
• A valid driver's license and own vehicle is required
• Willingness to work or be available overtime and / or weekends frequently

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Purpose Statement

• To optimise business efficiencies made possible by automation, digital, information and communications technologies (not limited to technologies) through systematically analysing and defining business requirements and functional specifications.
• To develop and design solutions and ensure effectiveness of implementation as well as continuous improvement for business and/or existing applications solutions by collaborating with and acting as conduit between stakeholders from the business, Technology and the product team.

Education (Minimum)

• A relevant tertiary qualification in Business Analysis

Education (Ideal or Preferred)
Knowledge and Experience
Minimum:

• 4 - 7 years working experience in various business analysis knowledge areas, working independently with minimal oversight.
• Internal: Completion of BA School of Learning Level 3
• Business and data analysis
• Understanding of business process and translating requirements into business processes, context diagrams, visual explanations, etc.
• Functional and business process design 
• Communication and translation of information across business and technical environments (Interface between business and Technology)
• Design of evidence-based best practice solutions
• Stakeholder engagement and collaboration 
• Project Management principles and relevant development lifecycle experience 
• Agile development lifecycle principles and experience
• Understanding of systems and the Systems Development Life Cycle (SDLC)

Ideal: 

• Banking Industry Knowledge

Skills

• Analytical Skills
• Problem solving skills
• Communications Skills
• Facilitation Skills
• Interpersonal & Relationship management Skills
• Negotiation skills
• Planning, organising and coordination skills

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About the role:

• The role will provide independent oversight, advice and assistance to the business in the identification, evaluation, assessment and treatment of information and technology related risks. To improve risk awareness and risk culture through challenging first-line management’s information and technology risk management practices.

Experience
Minimum/Ideal:

• 3 years’ or more experience in Risk Management and/or Internal/ External Auditing. 
• Proven experience in a governance and oversight capacity, e.g. IT Governance, IT Audit or Information Security
• Proven experience and understanding of Cyber and IT Security best practice and principles.
• Performing risk and control assessments
• Experience in information risk management  and IT risk management, including information security

Qualifications (Minimum)

• Grade 12 National Certificate / Vocational

Qualifications (Ideal or Preferred)

• A relevant tertiary qualification in Risk and Compliance or Data Science

Knowledge
Minimum/Ideal:

• Understanding of IT/ Cyber Security and Cloud Computing
• Understanding of Data Management practices
• Knowledge of leading practices and regulatory requirements 
• General business acumen
• Applying/ Basic understanding of relevant risk methodologies and IT/ Cyber Security control frameworks, e.g. COBIT, ISF, ISO, NIST, ITIL, COSO, DAMA, DM-BOK

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About the role:

• Join our dynamic Save product line as a UX Designer! You’ll work across a range of savings products, including main accounts, savings plans, tax-free savings, and investment initiatives. This role offers exposure to new projects with opportunities to shape user experiences in a fast-growing environment. 

Key Responsibilities:

• Collaborate with product, channel, and central UX teams to deliver user-centered solutions.
• Work on discovery, research, prototyping, and information design for both existing and new products.
• Support the team in driving innovation across the Save portfolio.

Requirements

• Minimum of 5 years’ experience as a UX Designer (mid to senior level; lead-level applicants also considered).
• Financial services experience preferred
• Strong skills in UX research, prototyping, and information design; UI skills are advantageous.
• Ability to work from Stellenbosch (base), with flexibility for Century City as needed (60% in-office policy applies).
• Relevant tertiary qualification

What We Offer:

• Exposure to a broad product roadmap and new initiatives.
• Collaborative, supportive team environment.

Education (Minimum)

• A relevant tertiary qualification in Design

Education (Ideal or Preferred)

• Bachelor's Degree in Design

Skills

• Attention to Detail
• Planning, organising and coordination skills
• Business writing skills
• Presentation Skills
• Computer Literacy (MS Word, MS Excel, MS Outlook)

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About The Role

• To support the vision and strategy and enhance the capability of a Business Unit through the development and implementation of innovative business processes and models. 
• To identify process improvement opportunities that will enhance the functioning of the Business Unit in line with its strategic objectives and regulatory requirements and ensure the business benefit is achieved through measurement of success. 

Experience
Minimum:

• Minimum of 3 years relevant experience in processing systems, processes, procedures and support in a banking or financial services sector
• Proven experience in data analytics, business model design, business process development or improvement, operationalisation of new business process solutions and improvements.
• Experience in Six Sigma, Lean, TOC, Business Improvement, Agile

Ideal:

• 4+ years relevant experience in processing systems, processes, procedures and support in a similar environment
• Strategic business case development
• Translating Divisional strategies and regulatory requirements into a business area target operating model 
• Management / leadership experience

Qualifications (Minimum)

• Grade 12 National Certificate / Vocational
• A relevant tertiary qualification in Engineering - General

Qualifications (Ideal or Preferred)

• A relevant post-graduate qualification in Engineering - General or Information Technology

Knowledge
Minimum:

• Lean way of work principles
• Business Change Life Cycle and change management principles  
• System Development Life Cycle
• Project Management Lifecycle                                                 
• Agile Way of Working Practices   
• Developing a business case
• Client experience / client journey mapping
• Process frameworks (Strategy, Planning, HR, Finance, Marketing, Sales, Assets, Procurement, Production)
• Process Simulation Modelling
• Financial Modelling                                                          

Ideal:

• Banking processes and procedures
• Banking systems: Banking System, SBL, Horizon, STrack, Postilion, etc.
• In-depth knowledge of Capitec Products
• Data and trend analysis 

Skills

• Communications Skills
• Analytical Skills
• Problem solving skills
• Interpersonal & Relationship management Skills
• Facilitation Skills
• Negotiation skills

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About the role:

• The Account Analyst supports the day-to-day management of a business banking portfolio by delivering excellent client service, administering accounts, and preparing, processing, and monitoring credit facilities in line with risk and credit policies. The role also focuses on growing the portfolio through cross-selling and identifying new business opportunities while ensuring compliance, quality service, and portfolio profitability.

Our ideal candidate has:

• A minimum NQF4 Banking Certificate and ideally a Bachelor’s Degree in Commerce or Finance
• Minimum of 2-3 years’ experience in banking, with at least 1 year in a Business Banking or Commercial Banking environment.
• Proven experience in preparing, motivating, and processing credit applications in line with credit policies and risk frameworks.
• Demonstrated experience in analysing financial statements, balance sheets, and management accounts.
• Experience in managing and maintaining a client portfolio, including daily monitoring of lending and investment accounts.
• Proven track record in client service, relationship management, and handling business banking queries and requests.
• Experience in credit risk management, including monitoring excesses, account conduct, and credit compliance.
• Experience in identifying cross-selling opportunities and supporting sales growth within a business banking environment

Knowledge

• The features, benefits and value propositions of respective company product/service offerings. 
• General banking practices and procedures.
• Understanding of how Business Banking operates, as well as understanding the business risks, industry risks and financial requirements pertaining to the business market 
• Credit principles and practices, including an understanding of credit application, securities and balance sheet requirements. . 
• The Financial Intelligence Centre Act (FICA). 
• Administration processes and procedures pertaining to Business Banking transactions.
• Client relationship management and service principles.      

Ideal:

Knowledge and understanding of:

• Competitor product offerings/ channels/ operational and marketing tactics would be advantageous.
• Capitec/Business Bank systems and processes

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Purpose Statement:

• To welcome clients and coordinate the branch flow through efficient queue functioning, providing excellent client service and assisting clients at the ATM and to complete transactions on any remote or self-service channels. In doing so, gain the knowledge, skills and experience required for service consulting. 

ExperienceMinimum:

• No experience required but individual needs to hold a Grade 12 National Certificate

Ideal:

• Some client service experience within a retail/ financial/ banking environment

Qualifications (Minimum)

• Grade 12 National Certificate / Vocational

Knowledge Minimum:

• Basic calculations How to engage with people
• Clarity and understanding of own aspirations, being ambitious and keen to learn.

Ideal:

• Knowledge of bank branch environments
• Knowledge of Capitec Bank products and business processes (internal)

Skills:

• Communications SkillsComputer Literacy (MS Word, MS Excel, MS Outlook)Interpersonal & Relationship management Skills

go to method of application »

Purpose Statement

• To welcome clients and coordinate the branch flow through efficient queue functioning, providing excellent client service and assisting clients at the ATM and to complete transactions on any remote or self-service channels. In doing so, gain the knowledge, skills and experience required for service consulting. 

Experience

Minimum:

• No experience required but individual needs to hold a Grade 12 National Certificate

Ideal:

• Some client service experience within a retail/ financial/ banking environment

Qualifications (Minimum)

• Grade 12 National Certificate / Vocational

Knowledge

• Minimum:Basic calculations How to engage with peopleClarity and understanding of own aspirations, being ambitious and keen to learn.

Ideal:

• Knowledge of bank branch environmentsKnowledge of Capitec Bank products and business processes (internal)

Skills

• Communications SkillsComputer Literacy (MS Word, MS Excel, MS Outlook)Interpersonal & Relationship management Skills 

go to method of application »

Purpose Statement:

• To welcome clients and coordinate the branch flow through efficient queue functioning, providing excellent client service and assisting clients at the ATM and to complete transactions on any remote or self-service channels. In doing so, gain the knowledge, skills and experience required for service consulting. 

Experience Minimum:

• No experience required but individual needs to hold a Grade 12 National Certificate

Ideal:

• Some client service experience within a retail/ financial/ banking environment

Qualifications (Minimum)

• Grade 12 National Certificate / Vocational

KnowledgeMinimum:

• Basic calculations
• How to engage with people
• Clarity and understanding of own aspirations, being ambitious and keen to learn.

Ideal:

• Knowledge of bank branch environments
• Knowledge of Capitec Bank products and business processes (internal)

Skills:

• Communications Skills
• Computer Literacy (MS Word, MS Excel, MS Outlook)
• Interpersonal & Relationship management Skills

go to method of application »

Purpose Statement:

• To welcome clients and coordinate the branch flow through efficient queue functioning, providing excellent client service and assisting clients at the ATM and to complete transactions on any remote or self-service channels. In doing so, gain the knowledge, skills and experience required for service consulting. 

Experience Minimum:

• No experience required but individual needs to hold a Grade 12 National Certificate

Ideal:

• Some client service experience within a retail/ financial/ banking environment

Qualifications (Minimum)

• Grade 12 National Certificate / Vocational

KnowledgeMinimum:

• Basic calculations
• How to engage with people
• Clarity and understanding of own aspirations, being ambitious and keen to learn.

Ideal:

• Knowledge of bank branch environments
• Knowledge of Capitec Bank products and business processes (internal)

Skills:

• Communications Skills
• Computer Literacy (MS Word, MS Excel, MS Outlook)
• Interpersonal & Relationship management Skills

go to method of application »

Purpose Statement:

• To welcome clients and coordinate the branch flow through efficient queue functioning, providing excellent client service and assisting clients at the ATM and to complete transactions on any remote or self-service channels. In doing so, gain the knowledge, skills and experience required for service consulting. 

Experience Minimum:

• No experience required but individual needs to hold a Grade 12 National Certificate

Ideal:

• Some client service experience within a retail/ financial/ banking environment

Qualifications (Minimum)

• Grade 12 National Certificate / Vocational

KnowledgeMinimum:

• Basic calculations
• How to engage with people
• Clarity and understanding of own aspirations, being ambitious and keen to learn.

Ideal:

• Knowledge of bank branch environments
• Knowledge of Capitec Bank products and business processes (internal)

Skills:

• Communications Skills
• Computer Literacy (MS Word, MS Excel, MS Outlook)
• Interpersonal & Relationship management Skills

go to method of application »

Purpose Statement

• To contribute towards the enhancement of business and strategic capability through: 
• Participating in the interpretation of business strategy and support the design and development of innovative solutions supporting strategy implementation
• To analyse areas of business efficiency and design and implement solutions to achieve business excellence
• To support the identification and maintenance of strategic partnership opportunities with external organisations (through research and analysis) that will enhance Capitec’ business offering 
• To support the division/department and Executives with strategic focus, work delivery and problem-solving

Qualifications (Minimum)

• Honours Degree in Commerce or Business Management

Qualifications (Ideal or Preferred)

• Qualified Chartered Accountant (CA)

Knowledge
Minimum:

• Understanding of Financial Services products and services
• Commercial business knowledge 
• ‘Start up’ type techniques and processes 
• Applying innovative and creative concepts into a practical commercial environment
• Business research techniques and models
• Strong Excel, Word, PowerPoint and Outlook capabilities
• Data and analytics

Ideal:

• In-depth industry knowledge, specifically in relation to developments (banking of the future, as well as opportunities directly or indirectly related to banking)
• Knowledge of advanced financial modelling skills and methods

Skills

• Analytical Skills
• Business writing skills
• Computer Literacy (MS Word, MS Excel, MS Outlook)
• Presentation Skills
• Researching skills

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Purpose Statement

• Assistant with general maintenance and repair tasks.
• Relief driver/messenger and admission controllers.

Experience

Min:

• At least 2 years’ experience in general construction or the handyman trade.

Ideal:

• Basic knowledge of Electrical work
• Basic knowledge of Plumbing
• Basic knowledge of Handling and operating power tools
• Basic knowledge of the Health and Safety act

Qualifications (Minimum)

• Grade 10 National Certificate

Qualifications (Ideal or Preferred)
Knowledge
Min:
Basic knowledge of:

• Quality principles and practice
• Health and Safety regulatory requirements
• Client interaction (Internal and external clients)
• Basic computer skills

Skills

• Communications Skills
• Telephonic / Call skills
• Interpersonal & Relationship management Skills
• Numerical Reasoning skills
• Computer Literacy (MS Word, MS Excel, MS Outlook)
• Planning, organising and coordination skills