Banqueting Waiter - Cape Town at Empact Group

The Main Purpose of the job

• The incumbent will be responsible for serving food and beverages to guests at venues or catering events.

Education and Experience required:

• Minimum of 3-year experience as a banqueting waiter in catering environment is essential.
• Matric is essential
• Experience in a Hotel environment will be an advantage
• Strong beverage knowledge.

Knowledge, Skills and Competencies:

• Knowledge of and compliance with food safety standards
• Excellent time management and the ability to prioritize tasks
• Positive attitude and teamwork skills
• Effective communication, both written and verbal
• Extreme attention to detail and quality
• Ability to follow verbal directions in a fast-paced and dynamic environment
• Attentiveness and patience for customers
• Excellent presentation skills
• Strong organizational and multitasking skills, with the ability to perform well in a fast-paced environment

Key areas of responsibility:

• Assist with the complete setup and breakdown of the banquet area.
• Relay food and beverage orders.
• Maintain a high level of cleanliness and awareness of sanitary practices.
• Anticipate guests’ needs and exceed customer service expectations.
• Maintain composure in a fast-paced environment.
• Relay important information about orders, allergies and special requests to the appropriate person.
• Respond urgently and appropriately to any concerns.
• Present in professional appearance and mannerisms.
• Check dishes and kitchenware for cleanliness and presentation and report any problems.
• Carry dirty plates, glasses, and silverware to kitchen for cleaning.
• Follow all relevant health department regulations.
• Provide excellent customer service to guests.