BDO Wave - KYC Research Associate (Port Elizabeth) at BDO South Africa

Description

• The firm is looking to recruit an Associate, who will join the KYC Research Support team within BDO’s Shared Service Centre (SSC) Internal Compliance Area, based in Liverpool City Centre. This will be a challenging and rewarding role where you will be involved in the administration of the firm’s Know Your Customer (KYC) and Anti-Money Laundering (AML) requirements via production of detailed KYC Research Support packs that will be utilised by project/client teams during their client onboarding process.

Requirements
Requirements of the role and what you will specifically beinvolved in:

• Creating and reviewing of KYC Research Support packs utilised by the project teams within the client onboarding process, identifying and providing support on complex issues, providing advice on client ownership documents to obtain within this process and escalating more complex matters to the firm’s Money Laundering Reporting Officer (MLRO) and Economic Crime Team as appropriate.
• KYC Subject Matter Expert - Share knowledge and expertise, support and develop your colleagues and direct reports.
• Line management of direct reports and the overseeing of Performance Objectives, individual one to one’s, quality and productivity scores. Dealing with line management queries and undertaking line management actions.
• Workflow and Workforce planning – Identify, implement and maintain robust planning of the KYC Research Support hub workflow and available workforce, by aligning ourselves closely with the Workflow team and internal Workflow coordinators, ensuring the overall KYC Research Support hub are adhering to and meeting all requirements as set out to us by the SSC management team and wider BDO business.
• SLA (Service Level Agreements) – Ensure a consistent delivery of all SLA managed activity is maintained in-line with agreed processes and timelines, with timely updates provided.
• Ad-hoc projects – Support with scope, taking ownership and delivery of projects for the KYC Research Support team, as requested by the KYC Research Support team hub lead and Economic Crime team.
• Provide support to the firm’s Money Laundering Reporting Officer (MLRO) and Economic Crime Team.

Administration support:

• Sharing knowledge and expertise through supporting the KYC Research Support hubs to identify and research potential and existing BDO clients.
• Support the KYC Research hub lead with essential and ad-hoc reporting requirements.
• Collaborate with the Money Laundering Reporting Officer (MLRO) and the Economic Crime Team to stay well informed on KYC/AML research, change in regulations and techniques.
• Under-performance – At individual and hub levels, to be addressed in-line with team/SSC and BDO processes. Ownership of under-performance to be managed as a Line Manager.

Coaching:

• Collaborate with SSC Assistants, Senior Assistants and colleagues on regulatory and business process changes/implementation, ensuring a consistent and successful implementation.
• Provide regular and ad hoc updates to the KYC Research Support hub ensuring knowledge across the team is current, complete and consistently delivered.
• Share knowledge and experience across all teams within the Compliance hub enabling them to build their own competence and capability frameworks.
• Delivery of BDO’s Achieving My Potential, Performance Development and Mandatory Training agenda with direct reports and across the KYC Research Support hub (Research hub).
• Career Development – Promote best practise and support direct reports/colleagues across the KYC Research Support hub and Compliance Area, promoting the BDO AMP model and how this links to Performance Objectives overall.
• Demonstrate and lead promotion of best practice.

Technical requirements and professional skills:

Essential:

• Knowledge and experience of the Anti-Money Laundering Regulations and KYC processes.
• IT skills - strong working knowledge of MS Office including Outlook, Powerpoint, Internet research.
• Well presented with a professional level of communication – both verbal and written.
• Good time management, organisation skills and the ability to prioritise
• Ability to use own initiative and take a flexible approach.
• Good telephone manner.