Welcome to PEP! PEP is Africa’s largest single brand retailer operating around 1800 stores in Southern Africa. As well as clothing and footwear, PEP sells homeware, FMCG, cellular and airtime products and also offers a range of other services such as cash-backs, Capfin (for loans), funeral policies, cross-border money transfers, selected bill payments, Fla...
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Manage and administer all employee benefits, policies, and service level agreements for SA and BLNE. This includes ensuring compliance with legislative requirements and company standards and procedures. Furthermore, the role requires developing and maintaining strong relationships with all relevant stakeholders.
KEY RESPONSIBILITIES
Manage the full lifecycle of retirement fund administration to ensure complete regulatory compliance.
Oversee the efficient processing of death claims.
Administer day-to-day Medical Aid, Health insurance, and gap cover, liaising with members, providers, and the Payroll department.
Supervise the processing of all employee benefit applications
Prepare and submit monthly funeral data to the relevant insurer.
Draft, circulate, and manage all benefit-related communication to employees.
Review and update employee benefit information and policies.
Oversee the effective administration of the children's bursary program.
Oversee the registration of Injury on Duty claims and the submission of annual returns of earnings
Oversee the issuing and recordkeeping of Letters of Appointment.
Responsible for organising and coordinating Central Office Wellness days.
Adhoc tasks and projects as and when required.
Provide close support and collaborate effectively with internal and external stakeholders.
Requirements
Grade 12 (Matric) and an HR or related degree.
Minimum of 5 years’ experience in a similar role.
Proficiency in MS Office/G-Suite applications.
Demonstrated expertise in employee benefits administration and fund governance.
In-depth knowledge of relevant legislation, including the Pension Fund Act, Basic Conditions of Employment Act, Labour Relations Act, Employment Equity Act, Financial Services Conduct Authority regulations, and Tax laws.
Exceptional organisational skills and commitment to compliance and regulatory requirements.
Excellent communication skills (both written and verbal).
A high degree of integrity and discretion when handling sensitive personal and financial data is essential.
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