Blue Valley HOA: Security Supervisor at Trafalgar Property and Financial Services

Duties & Responsibilities:

• Be aware of all aspects of up-to-date status of security related service delivery within the estate.
• Monitor the quality-of-service delivery escalating any performance concerns to the Head of Security in accordance with agreed performance standards and SLA’s.
• Engage with subject matter experts related to security when required in assessing the security needs of the estate.
• Ensure that security-related reports or documents (such as incident reports, proposals and tactical or strategic initiatives are prepared and provided to the Head of Security timeously regarding regular security operations and any incidental matters.
• Ensure that regular communication within the estate is achieved by preparing communication timeously.
• Assist in setting and enforcing performance standards and SLAs for service providers related to security.
• Support procurement of security-related supplies and equipment.
• Encourage constant improvements in service delivery through better systems, controls and ways of working.
• Plan and propose protocols for special and high-risk events.
• Attend meetings, professional seminars or conferences to keep abreast of changes in legislative directives, new technologies etc. 
• Support team members in the delivery of the security service
• Develop and promulgate HR policies and procedures for implementation. 
• Promote healthy work relationships.
• Ensure compliance with all HR related legislative and regulatory requirements. 
• Accept responsibility for all security related systems and protocols. 
• Identify and propose initiatives to the Head of Security.
• Ensure the security systems ongoing general maintenance and protection.
• Manage critical spares for immediate repairs.
• Source and recommend preferred contractors and obtain approval from the Head of Security.
• Engage with external service providers to ensure the continuity of their services. 
• Ensure all BVHOA security related assets in terms of their Life Cycle by conducting continues condition assessments.
• Ensure the asset and inventory registers are up to date.
• Update and implement maintenance schedules.
• Escalate any concerns in relation assets under management