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  • Posted: May 17, 2021
    Deadline: Not specified
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  • Momentum Metropolitan Holdings, formerly MMI Holdings, is a South African-based financial services group was established on 1 Dec 2010, through the merger of Metropolitan and Momentum. We are specialists in long and short-term insurance, asset management, savings, investments, healthcare administration, health risk management, employee benefits and reward...
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    Branch Manager - Makhanda

    To maintain client portfolio's through relationships and business retention.

    What You're Going To Do

    • Front-line external consultation between groups, brokers and Health Schemes.
    • Liaise with Human Resources Executives, Payroll Teams and Senior Executives
    • Ensuring the companies are updated in terms of Medical Schemes Act, Scheme rules and related legislation
    • Ongoing Member education to groups on all Momentum Health Solutions administered funds.
    • Assisting online companies with data input and the Web usage
    • Presentation of schemes to companies
    • Training of staff in companies
    • Responsible for problem solving at all levels
    • Written and verbal communication at both executive and member level
    • One-on-one problem solving sessions on-site
    • Assisting with reconciling of billing statements
    • Management of relationships with brokers to ensure optimal service delivery to broker clients
    • Relationships with key clients is positive and productive
    • Relationships with brokers is positive and productive
    • Queries and problems resolved accurately and timeously
    • Training needs of clients are identified and addressed
    • All statements are accurately and timeously reconciled
    • Wherever possible and appropriate ensure that clients are using the on-line reconciliation function
    • Reports are submitted timeously and are accurate
    • The year-end process runs smoothly and is facilitated to ensure that clients are fully aware of all changes and options available to them.

    What You'll Need

    • Grade 12
    • Tertiary qualification in marketing or related subjects an advantage
    • Fluent in Zulu language is essential
    • 4 years experience in the Medical Scheme Administration industry.
    • Code 8 drivers licence and own vehicle essential
    • Experience interacting at a senior level with / in companies an advantage.
    • Experience in corporate relations, Broker relations and customer services essential.
    • FAIS / RE accreditation would be an advantage
    • Additional languages would be considered advantageous
    • Wealth Management qualification an advantage

    What Competencies You'll Require

    • Excellent Communication Skills (verbal and written)
    • Wealth Management qualification an advantage
    • Good time management skills
    • Planning and organizing
    • Initiative and pro-active
    • Creative problem solving
    • Analytical thinking
    • Work scheduling
    • People skills
    • Stress tolerance
    • Accountability
    • Accurate and precise
    • Solution driven
    • Self- motivated
    • Good interpersonal skills
    • Excellent problem solving skills
    • Ability to work under pressure
    • Team player but able to function alone
    • Ability to meet deadlines.

    Method of Application

    Note: Never pay for any training, certificate, assessment, or testing to the recruiter.

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