Branch Manager (Knysna) at Profile Personnel

Role Purpose:

• The Branch Manager is responsible for every aspect of the day-to-day management of the branch, including sales, staff, stock and resources management.

Responsibilities:

Management of the Sales function

• Increase sales through planned strategies and follow through.
• Ensuring prompt serving of customers (Assist potential customers and maintain efficient relationships with current customers).
• Supervising external sales, technical, internal sales staff and shop assistants who face the customer as well as the back office and support staff who work behind the scenes.
• Ensure merchandising of the floor and creating effective displays & accurate Shelf markings

Stock & Process Management

• Ordering stock (responsible for managing the levels of stock and making important decisions about controlling the stock)
• Stock take and inventory control, ensuring the correct quantities of the correct stock are always in stock.
• Minimize shrinkage through ensuring adherence to supply chain procedures.
• Manage the Receiving & Distribution processes.

Administration

• Sign off every credit note and purchase order thus ensuring a knowledge of branch activities.
• Ensuring branch admin packs to be sent to head office are prepared and delivered on time.

Management of staff

• Convening team meetings and communicate/drive company strategy
• Delegating, Monitoring work and maintaining efficiency
• Responsible for ensuring safety procedures are followed on the sales floor and work areas.

Skills:

• Prior experience in branch management role
• Self-motivated leadership
• Interpersonal communication skills
• Strong sales abilities
• Customer service skills
• Planning, Organization & delegating skills