Branch Manager- Modjadji at Shoprite Group of Companies

About the role    

• OK Furniture, a dynamic division of Africa's largest retailer, Shoprite Group, is seeking a seasoned Branch Manager to lead operational excellence and drive sales performance in a fast-paced furniture retail environment. This mid-level role demands expertise in retail management, customer service leadership, team development, and operational efficiency to ensure seamless department coordination and superior customer satisfaction.
• The ideal candidate will possess strong skills in strategic sales planning, staff leadership, and customer relationship management, contributing to the achievement of business objectives while fostering a motivated and high-performing branch team.
• Join a forward-thinking retail group offering substantial career growth, competitive benefits, and the opportunity to impact the furniture retail sector across Africa.

What you'll do    

• Manage and optimise the sales performance of the branch to achieve set targets.
• Oversee all stock management functions to ensure accurate inventory control.
• Lead, motivate, and effectively manage all branch staff to enhance productivity.
• Deliver exceptional customer service, ensuring high levels of customer satisfaction.
• Control all cash management activities, maintaining accuracy and security.
• Prepare and submit detailed reports on branch operations and key performance metrics.
• Contribute actively to the regional budgeting and financial planning process.
• Implement and maintain daily operational management controls within the branch.
• Facilitate continuous staff development by monitoring and supporting training initiatives.

What you bring    

• Matric certificate or equivalent qualification
• Minimum of 2 years' experience in Branch Management within a Retail environment
• At least 2 years' experience in Retail or Hospitality sectors
• Basic accounting knowledge, including the ability to interpret income statements
• Proficiency in computer applications relevant to the role
• Strong organisational and leadership skills
• Excellent communication and interpersonal abilities
• Capability to work effectively under pressure and meet deadlines
• Demonstrated problem-solving and decision-making skills
• A proactive and customer-focused approach

Closing Date    

• 2026/09/16