Broker Manager at TWK Agri

Job Summary

• This role involves leading, managing, and expanding Galinco Risk Services’ insurance broker portfolio. The Broker Manager is responsible for managing broker performance, driving new business growth against defined targets, and developing strategic initiatives to expand the broker network and overall portfolio.
• The role requires strong commercial acumen, strategic thinking, and hands-on involvement in problem-solving, renewals, and portfolio optimisation. The position works closely with internal stakeholders, to ensure effective renewals management, client retention, and sustainable growth.

Responsibilities and Duties

• Lead, manage, and oversee a team of brokers
• Drive new business acquisition with clear growth targets linked to broker performance
• Develop and implement strategic plans to expand the broker network, including identifying new markets and sourcing new brokers
• Provide direction on where and how the portfolio can grow sustainably
• Set performance targets, monitor progress, and ensure accountability
• Conduct performance reviews, coaching, and mentoring to support broker development
• Oversee commission structures and incentive frameworks to drive results
• Work closely with brokers to execute sales strategies for client acquisition and retention
• Build and maintain strong, long-term client relationships
• Act as an escalation point for complex client and broker-related issues
• Be actively involved in problem-solving and operational decision-making
• Collaborate closely with internal stakeholders, ensuring renewals are completed accurately and timeously
• Stay informed on insurance products, pricing, legislation, and market trends
• Provide product training, guidance, and sales support to brokers
• Liaise with insurers to negotiate competitive products and favourable terms
• Monitor portfolio performance, analyse financial metrics, and report to senior management
• Represent Galinco Risk Services at industry events and networking forums
• Oversee risk identification, assessment, and mitigation within the portfolio

Qualifications and Skills

• Bachelor’s degree in Business, Marketing, Risk Management, or Insurance (advantageous)
• RE5, RE1, and relevant FAIS credits
• NQF Level 4 or 5 in Insurance
• Minimum of 5 years’ experience in the insurance industry
• At least 3 years’ experience managing brokers or sales teams
• Strong track record in driving business growth against measurable targets
• Strategic mindset with the ability to identify and develop growth opportunities
• Comprehensive knowledge of short-term insurance products, regulations, and broker models
• Strong leadership, coaching, and people management capability
• High level of involvement in client problem-solving and relationship management
• Excellent negotiation, business development, and stakeholder management skills
• Bilingual (Afrikaans & English)
• Strong analytical ability with high attention to detail
• Resilient, adaptable, and commercially focused
• Proficient in MS Office

Closing Date 20 February 2026