Business Analyst at Allan Gray Proprietary Limited

Job Summary
The Retail IT Operations Platform team are looking for a senior business analyst with experience working in the Financial Services industry to join our feature team responsible for building our internal transaction processing and client data management platform. 

This is an opportunity to operate and support systems on a large scale, and to gain top-notch experience in driving operational efficiencies through tech. You'll be surrounded by people who are incredibly smart and are passionate about building a product that our internal clients love. 

This problem-space is particularly interesting as it involves us building intuitive user interfaces, using our low code development platform, hosted in the cloud, and integrated with various systems within the client data and account management ecosystem. 

Our ideal candidate is highly autonomous, very detail oriented, possesses strong written and verbal communication skills, has experience working in Asset Management or Financial Services and is passionate about developing their leadership and mentorship skills. 

Job Responsibilities

• Analyse and solve business problems using technology
•  Gain a deep understanding of the key business processes, people, and IT systems that support them
•  Gather, analyse, validate, and document requirements for business problems in collaboration with business stakeholders and the Product Owner
•  Communicate with stakeholders and provide sufficient information to allow for informed business decisions
•  Identify the business problem and come up with appropriate solutions, identify project and solution risks, document benefits of existing and proposed solutions and conduct impact analysis of proposed solution
•  Critically evaluate information gathered from multiple stakeholders and reconcile conflicts
•  Assess scope of projects and assist with planning and prioritisation in collaboration with the Product Owner
•  Analyse integration and system requirements
•  Assist in guidance of project deadlines, schedules and methodologies
•  Develop contingency plans where appropriate
•  Support and drive implementation of projects in collaboration with the Product Owner
•  Development of test scenarios, test cases and testing activities necessary to assess the quality and completion of system implementations
•  Co-ordinate and oversee the work of other BAs within the team (or across teams) as it relates to a specific project
•  Collaborate with developers to establish the technical vision and analyse trade-offs between business and system requirements.
•  Support the business transition and assist business with change management

Broader role within the area

•  Support the overall wellbeing of our IT systems and help translate the knowledge gained by our team to knowledge that can be shared across the floor.
•  Reduce legacy
•  Improve efficiency
•  Promote reuse of analysis and tech
•  Improve team process
•  Drive quality
•  Drive knowledge share
•  Be the liaison between business and IT. 
•  Help with UAT – creating test cases, facilitation, and managing and analysing change requests

Competencies

•  At least 5 years’ experience as a Business Analyst in an Operations or IT environment
•  Experience with SQL and/or other technical query tools (e.g. Swagger)
•  Keen interest in technology, data, databases, UX and integration
•  Strong logical reasoning and attention to detail
•  Ability to engage confidently with stakeholders at any level 
•  Methodical approach to work
•  Problem solving skills
•  Demonstrates the ability to deal with complexity
•  Good verbal, written, and interpersonal communication skills
•  Planning, organizational and time management skills
•  Record of problem solving
•  Ability to lead / mentor more junior BAs

Education

•  Technology or Business Analyst qualification preferred
•  Although no formal qualification in a technology field is required, successful candidates will have a strong interest in technology generally and financial services
•  Familiarity with SQL
•  Experience with BPM, CRM, or transaction processing technologies would be advantageous