Capitec Bank is a South African commercial bank. As of February 2017 the bank was the third largest in South Africa with 120,000 customer opening new accounts per month.
To simplify banking, we’ve developed an all-inclusive banking solution. Global One is the one solution that enables you to transact, save and access credit in realtime. We also believe in ...
To optimise business efficiencies made possible by automation, digital, information and communications technologies (not limited to technologies) through systematically analysing and defining business requirements and functional specifications.
To develop and design solutions and ensure effectiveness of implementation as well as continuous improvement for business and/or existing applications solutions by collaborating with and acting as conduit between stakeholders from the business, Technology and the product team.
Our Ideal Candidate
7+ years working experience as a Business Analyst in a wide variety of situations, contexts and complexities. Must be capable in using a variety of techniques and completing business analysis tasks independently
At least 2 years working experience in a Senior Business Analyst position
Proficiency with process mapping tools (ABI)
Familiarity with Confluence, JIRA, and Lucid for project management and architectural purposes.
Strong understanding of user story development and acceptance criteria is essential.
Experience in financial services or other highly legislated environments is beneficial.
Knowledge of digital channels such as apps, WhatsApp, email, and SMS is important.
Maintaining a focus on client experience, even in a technology and data space, is crucial.
Experience with Salesforce is highly valued, though not mandatory.
Education (Minimum)
Grade 12 National Certificate / Vocational
A relevant tertiary qualification in Business Analysis
Minimum Knowledge
Understanding of business process and translating requirements into business processes, context diagrams, visual explanations, etc.
Functional and business process design
Communication and translation of information across business and technical environments (Interface between business and Technology)
Design of evidence-based best practice solutions
Stakeholder engagement and collaboration
Project Management principles and relevant development lifecycle experience
Agile development lifecycle principles and experience
Understanding of systems and the Systems Development Life Cycle (SDLC)
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