Business Analyst: Card Management System - Issuing at Capitec Bank

Purpose Statement

• Responsible for identifying and accurately documenting Issuing related business needs/requirements, concerning a new idea/business opportunity and for large projects/systems
• Compile and execute test cases to ensure delivery is according to business requirements
• Analyse implemented solutions and recommend further improvements, which will improve service, quality and value

Experience

Minimum:

• At least 6 - 8 years' experience as Business Analyst (BA) with a specific focus on the debit and credit magnetic stripe and chip based card business and payment processing business

Ideal:

• Jira and ConfluenceBasic Project Management experience

Qualifications (Minimum)

• Grade 12 National Certificate / Vocational
• A relevant tertiary qualification in Business Analysis

Qualifications (Ideal or Preferred)

• A relevant degree in Information Technology or Information Technology - Computer Science

Knowledge

• Must have knowledge and understanding of:
• IT systems development processes
• Testing best practices
• Debit and credit card business and payment processing
• Card Management System
• ATM, POS and card-not-present client transactions
• Card issuance
• Financial principles
• South African banking industry
• MasterCard M/Chip and Visa Integrated Circuit Card specifications
• EMV specifications

Skills

• Communications Skills
• Computer Literacy (MS Word, MS Excel, MS Outlook)
• Interpersonal & Relationship management Skills
• Negotiation skills
• Influencing Skills
• Facilitation Skills
• Presentation Skills
• Analytical Skills
• Problem solving skills
• Commercial Thinking Skills
• Attention to Detail
• Planning, organising and coordination skills
• Project Management Skills (Methodolgy Specific)

Competencies

• Adapting and Responding to Change
• Analysing
• Delivering Results and Meeting Customer Expectations
• Learning and Researching
• Persuading and Influencing
• Presenting and Communicating Information
• Relating and Networking
• Working with People

Additional Information

• Willingness to work or be available overtime and / or weekends if required
• A valid driver's license and own vehicle is required
• Contactable via own mobile phone
• Ability and willingness to work in an open plan environment

Desired Skills and Experience

• Responsible for identifying and accurately documenting Issuing related business needs/requirements, concerning a new idea/business opportunity and for large projects/systems