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  • Posted: May 20, 2025
    Deadline: Not specified
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  • Badger Holdings is a specialised insurance and related services company. Founded in 1995, we currently employ over 700 staff members across South Africa and Australia and insure over 180 000 clients with premiums in excess of US$100 million. Through a unique blend of skills and expertise, Badger Holdings has grown into a formidable force in the insuran...
    Read more about this company

     

    Business Analyst - Chat Commerce Specialist

    What will you do:

    • Translate business needs into chat-based experiences
    • Collaborate with IT, Operations and Marketing to bring ideas to life
    • Work with tools like WhatsApp Business API, Twilio, or Clickatell
    • Analyse performance and continuously improve chat journeys

    What must you bring:

    • 3+ years in business analysis (digital/e-commerce preferred)
    • Hands-on experience in chat platforms and conversational UX
    • Data-savvy, process-driven, and customer-obsessed
    • Bonus if you’re familiar with chatbot tools

    Check how your CV aligns with this job

    Method of Application

    Interested and qualified? Go to Badger Holdings (Pty) Ltd on badgerholdings.mcidirecthire.com to apply

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