Business Analyst - Discovery Life at Discovery Limited

Key Purpose

• Determine operational objectives by studying business functions, understanding the business requirements, and through a structured process documenting, validating and translating it into functional specifications that are used by developers to craft a technical solution. Testing and validating the functionality of the technical solution against the business requirements. Interfacing between the business client and the development team with regards to the business and functional requirements. Ensuring that the business requirements are delivered in the implemented solution. Building and maintaining strong relationships with clients and acting as consultant on the application.

Areas of responsibility may include but not limited to

• Determine operational objectives by studying business functions and elicit requirements.
• Document the requirements into user stories.
• Review the business requirements with the business, using appropriate formats.
• Obtain sign-off on the business requirement.
• Adhere to the SDLC and standards throughout the analysis process.
• Review the approved business requirement with the development team.
• If required, revert to management or other stakeholders if technical issues require business decisions to proceed.
• Ensuring that the customer requirements are delivered in the implemented solution, on time and of the highest quality.
• Validate and verify the solution proposal with the business.
• Define acceptance criteria.
• Provide testing support and guidance where required to the testing team.
• Evaluate and measure efficiencies of business processes and provide recommendations.
• Proactively identify risk pertaining to the project.
• Manage operational components of the area such as standard operation procedures.
• Proactively identify areas of improvement within the department.
• Drive efficiencies in the business.
• Ability to work independent as well as ability to work in a team.
• Defend the client business requirements.
• Working with multiple business areas and multiple teams that require deep integration of solutions.
• Complete the initiation documents and present the relevant proposals at the prioritization forums.
• Produce high-level customer journeys and prototypes.
• User testing

Education and Experience

Essential:

• Relevant tertiary qualification/Informatics degree or Recognized BA qualification/diploma
• More than 5 years experience as a Business Analyst
• More than 5 years experience in the Financial Services Industry

Advantageous:

• Testing experience

Personal Attributes and Skills

Intermediate knowledge of:

• Technologies: UML, XML, SOAPUI, Visio, Jira, Confluence
• Other: facilitating JAD sessions, data modelling techniques, UML Process Design, Industry compliance standards and legislation.
• UX design and User Testing
• Business Writing, Presentation and Facilitation Skills
• Process mapping.
• Experience using formal modelling languages (UML, etc.) and modelling tools (Enterprise Architect, Visual Paradigm etc.)
• Exposure to Agile principles and methodologies, including Continuous Integration and Test-Driven Development