Business Analyst at OUTsurance

Role Summary:

OUTsurance is a customer-centric financial services company with a global foot print. We are vibrant, successful and values orientated with an awesome dynamic culture encapsulated by the ethos that clients and staff “always get something OUT.” Our success can be attributed, amongst other things, to the outstanding people that work for us.

Do you want to be a part of building the best enterprise development team in South Africa? Do you want to use your business analysis skills to help build the world’s best digital insurer? Come and join us at OUTsurance and help us build awesome software for our digital services, using awesome technology with awesome people.

Minimum Requirements

• Matric/Grade 12
• Business Analysis certifications
• Relevant Agile certifications will be an advantage

Experience

• 5 years experience as a Business Analyst
• 3 years Agile Business Analyst experience in an IT department

Responsibilities

• Map existing processes and the To-Be processes
• Facilitate requirements gathering meetings with business stakeholders
• Pair with UX/UI designers on wireframes, user journey mapping
• Document requirements into clear, concise user stories and acceptance criteria
• Communicate requirements to the delivery team
• Maintain changes to requirement using requirements management
• Assist the product owner with backlog refinement and prioritisation
• Be available to the team and participate in all Agile meetings such as sprint planning, stand-ups, reviews and retrospectives
• Develop and maintain effective working relationships with all involved parties

Skills and Competencies:

• Quality orientated with a high level of attention to detail
• Excellent verbal and written communication skills
• Excellent people skills, relationship building, influence and ability to drive team cohesion
• Be innovative / proactive/ preventative
• Ability to work under pressure / high tolerance for stress
• Critical thinking and problem solving skills
• Emergent leader including conflict management, servant / natural leadership and facilitation
• A relentless approach to the pursuit of continuous improvement
• High energy level
• Approachable and adaptable
• Good judgment
• Positive role model/positive attitude
• Reflective listening skills and understanding of the other’s point of view
• Focused with good time management

An ideal candidate will be able to align their personal work values to the OUTsurance values of Awesome Service, Passionate, Honest, Human, Dynamic and Recognition.

In accordance with OUTsurance Insurance Company Ltd Employment Equity goals, preference will be given to individuals who meet the job requirements and are from the various designated groups