Business Analyst (UK Offshore - Client Data Management) at Investec

Description

• The Business Analyst will support the delivery of Client Data Management (CDM) initiatives by translating business needs into clear, actionable requirements for the team. This role involves working closely with stakeholders to capture context, define user stories, and support delivery efforts across data remediation, reconciliation processes, and data product enablement. The Business Analyst will also ensure alignment between business outcomes and technical delivery, while contributing to broader platform conversations and domain-level forums.
• The CDM platform comprises multiple workstreams aligned to strategic programmes and domain-specific tech stacks. The successful candidate will contribute to the platform's long-term evolution, delivering real impact across the UK business. This is a collaborative, hands-on engineering role, requiring close interaction with stakeholders across the business and technology, while aligning to UK Banking Business hours.

Key Responsibilities

• Gather, write, and maintain business and functional specifications aligned to strategic and operational needs.
• Create and maintain process flows, data flow diagrams, and configuration documentation, including best practice operational controls.
• Facilitate and participate in technical design sessions with architects to ensure business requirements are accurately translated.
• Develop and document test scenarios and contribute to quality assurance processes.
• Own the end-to-end delivery lifecycle, from requirements gathering through to deployment, testing, and post-implementation review.
• Engage with stakeholders to manage expectations, priorities, and communications throughout the delivery cycle.
• Ensure alignment with Agile methodology, contributing to backlog grooming, sprint planning, and retrospectives.
• Collaborate with business and IT teams to track and manage change control, ensuring traceability and audit readiness.
• Drive consistent documentation practices and maintain clear, user-focused communication artifacts.

Qualifications, Experience and Skills

• Minimum 8 years' experience as a Business or Systems Analyst, ideally within the banking or financial services industry.
• Strong ability to write SQL queries for data validation and insights.
• Proficient in documenting complex systems and processes, including both functional and technical detail.
• Strong understanding of Agile delivery and experience working in iterative environments.
• Demonstrated ability to interact with both technical teams and business stakeholders, translating needs into clear solutions.
• Able to prioritise tasks, manage multiple streams of work, and deliver against timelines.
• Strong communication, facilitation, and stakeholder management skills.
• Proactive mindset with the ability to identify risks, resolve issues, and drive alignment across teams.
• Experience with tools like Azure DevOps, Miro, and Confluence for collaboration and documentation.
• Exposure to cloud environments (Azure), Power BI, or Scrum Master/project coordination responsibilities would be advantageous.