Business Analyst at WesBank

Job Description

• This role is within Business Solutions under Operations in WesBank. The role incumbent will be accountable for the elicitation, analysis and management of the customer, data, business, process, and technological requirements for medium to high complexity projects. They will be accountable for the design of innovative business solutions which address the needs of the WesBank customer, business, and technology. They will support the development of these solutions and ensures that the final solution delivered to Business meets the initial requirements as specified during problem definition. They will further perform basic project management tasks for business analysis component of the projects such as estimation, planning and risk & issue management. The Business Analyst will be expected to work independently and be able to advise the project team on solutions and designs. This role requires a level of maturity above a junior/intermediary which is needed to be able to engage with stakeholders and make informed decisions that will enable the building of effective solutions and offer more to customers.

Role responsibilities include:

• Ensures appropriate stakeholders are involved in the elicitation of business requirements - obtain needed information from stakeholders, capture, validate and manage business requirements. Prioritises requirements effectively based on factors including business, system, and time constraints. Ensures that requirements and models meet the quality standards. Validate that the requirements encapsulate the business needs. Manages and monitors delivery of own/team analysis outputs, providing timely reporting of risks and issues that impact own progress. Manages expectations with relevant stakeholders regarding own/team delivery of analysis outputs. Implements business processes according to benchmarks and the Shared Values. Reviews and reports on the performance of business processes. Analyses the internal service delivery processes and comes up with innovative ideas and/or participates in working groups to improve and streamline processes, increase revenue, drive efficiencies, and minimize redundancy and waste.

You'll be an ideal candidate if you:

• Have strong business analysis knowledge in solutioning for business – business analysis qualification from any accredited institution.
• Can be innovative in creating solutions for the business customer.
• Can estimate your analysis delivery.
• Can document different levels of business requirements, e.g., Functional vs. Business vs. Information.
• Stakeholder management across various areas across FirstRand Group – and even externally.
• Have worked on big projects whereby multiple Business Requirements Specifications and Functional Requirements Specifications were produced.

You can be a match if you are:

• Curious & courageous – you’re driven by always wanting to know more and learn more and you’re brave enough to act.
• Obsessed with mastery – you know what it takes to become good at what you do and are constantly pushing yourself to achieve this.
• A team player – you believe in the power of teams, building and leveraging your networks.
• Emotionally intelligent – you can connect with people to build trust.
• Self-managing – you don’t wait to be told what to do but know and have been exposed to different types of system delivery life cycle.
• A creative thinker with business value in mind.