Business Analyst - Workforce Management at Capitec Bank

Purpose Statement

• Continuous business and industry research to guide the critical evaluation of new and existing software / application solutions
• Undertake impact analysis specific to solution and the changes thereof, within the solution and effected peer systems
• Identification of Risks, Issues and Decisions needed in support of project deliverables and scope. This also includes understanding of Project Management principles (Prince2).
• Understanding and conceptualisation of the MIS/Reporting requirement and need from the solution
• Leadership skills including management of teams, expectations and process, solution and operational change

Experience

Min:

• Must have proven experience as Business Analyst (BA) within the Workforce Management environment

Business Analyst  

• At least 3 - 5 years’ experience as Business Analyst
• Basic project management experience 

Qualifications (Minimum)

• A relevant tertiary qualification in Information Technology

Knowledge

Min:

Must have detailed knowledge of:

• Banking and IT Standards and governance
• Testing practices and methodology

Ideal:

Detailed knowledge of:

• Agile development life cycle 
• Change Management
• Banking systems
• Workforce Management/ Scheduling (Verint knowledge preferred)
• MIS/BI/Data Warehousing
• Knowledge of UML and business process modelling (BPM) – EA and Visio

Solid understanding of:

• Project Management
• Communication Skills and Conflict Management

Skills

• Strategic Thinking Skills
• Planning, organising and coordination skills
• Project Management Skills (Methodolgy Specific)

Conditions of Employment

• A valid driver's license and own vehicle is required
• Contactable via own mobile phone