Business Development & Client Relations Consultant at HandPicked Recruitment

Job Overview:

• An established industrial communications company is seeking a driven and commercially minded Business Development & Client Relations Consultant to join their team.
• The successful candidate will be responsible for converting pre-qualified business opportunities into signed client agreements, managing client relationships, and coordinating the successful implementation of digital display solutions within retail environments.
• This role offers significant autonomy and is ideal for an experienced sales professional who enjoys building relationships, closing deals, and managing projects from initial engagement through to successful completion.
• The position is primarily home-based and requires regular travel to client sites. This is not a cold-calling position; opportunities are generated through established commercial relationships and agreements. The successful candidate will be responsible for building relationships, presenting solutions and converting opportunities into signed business.

Minimum Requirements

• Grade 12 (Matric).
• Valid driver's licence.
• 3+ years' proven sales experience with a strong track record of closing deals.
• Experience dealing directly with business owners and decision-makers
• Strong business development and relationship management skills.
• Excellent verbal and written communication skills in Afrikaans and English.
• Computer literate in Microsoft Office.
• Ability to work independently and manage own schedule effectively.
• Willingness to travel extensively to client sites.
• Advantageous – selling B2B solutions, experience within advertising, digital media, technology, communications, retail solutions or related industries. Project coordination or account management experience.

Ideal Candidate Profile

• Target-driven and results-oriented.
• Strong closer with proven negotiation skills.
• Professional, confident and persuasive.
• Self-motivated and disciplined.
• Excellent interpersonal and relationship-building skills.
• Strong commercial and business acumen.
• Highly organised and able to manage multiple projects simultaneously.
• Proactive and solutions driven.
• Able to work independently with minimal supervision.
• Comfortable engaging with business owners and senior decision-makers.

Key Responsibilities:
Business Development & Sales

• Meet with business owners and decision-makers to present the company's digital display solutions.
• Convert pre-qualified opportunities into signed client agreements.
• Conduct professional sales presentations and product demonstrations.
• Build trust and credibility with franchise and independent business owners.
• Negotiate and close sales opportunities.
• Achieve monthly and annual sales targets.
• Identify additional opportunities to grow revenue within existing and prospective client accounts.
• Maintain accurate records of client interactions, opportunities and sales activities.

Client Relationship Management

• Develop and maintain strong long-term relationships with clients.
• Serve as the primary point of contact throughout the sales and implementation process.
• Ensure high levels of customer satisfaction and professional service delivery.
• Conduct regular follow-ups and client visits where required.
• Resolve client concerns professionally and efficiently.

Project Coordination

• Coordinate the installation and implementation of display monitor solutions at client sites.
• Liaise with internal teams, suppliers and installers to ensure successful project delivery.
• Monitor project progress and provide updates to clients.
• Ensure installations are completed according to agreed timelines and quality standards.

Administration & Reporting

• Maintain accurate sales and customer records.
• Prepare and submit sales reports and activity updates.
• Manage and maintain a structured diary of appointments and client engagements.
• Ensure all required documentation is completed accurately and timeously

Additional Information

• This is a home-based position requiring a high degree of self-management and accountability.
• Leads and opportunities are generated through established commercial relationships, however the successful candidate will be responsible for converting these opportunities into business.
• Successful candidates may be required to undergo reference, criminal and qualification verification checks.