Business Development Manager at DSV

• Tertiary Qualification:  Diploma or Degree in Logistics or related field
• Computer Literacy Level: Microsoft Office (intermediate), Microsoft Dynamics & CW1 Advantageous
• Job-related Requirements: 3-5+ years external sales experience in Freight Forwarding (air & sea preferred), or logistics/supply chain industry.  Proven track record of meeting / exceeding sales targets.

Added Advantages for this role:

• Freight Forwarding, 3PL/4PL Services, Supply Chain Optimization, Customs Regulations, Route Planning, Import/Export.
• Sales & Business Development: Prospecting, Account Management, Cold Calling, Negotiations, RFP Management, Client Acquisition
• Technology: CRM Systems, TMS (CW1), MS Office Suite

Main Purpose of the role:

• Results-driven BDM with experience in logistics, specializing in [air/ocean/ground] freight and 3PL solutions. Proven ability to drive business development, exceed sales targets, and manage key client relationships. Expertise in analyzing client supply chain needs to deliver cost-effective and efficient transportation solutions.

Duties & Responsibilities:

Key Responsibilities

Business Development:

• Identify, target, and secure new clients in line with company growth strategy
• Develop and execute sales plans for assigned territory/accounts
• Conduct client meetings, presentations, and solution proposals
• Generate and follow up on qualified leads

Account Management:

• Maintain and grow existing customer relationships
• Conduct regular customer reviews and business assessments
• Identify upselling and cross-selling opportunities

Sales & Revenue Targets

• Achieve monthly and annual gross profit and volume targets
• Manage pricing strategies in collaboration with operations and procurement
• Prepare and negotiate quotations

Reporting & CRM

• Maintain updated pipeline and activity tracking in CRM
• Provide accurate sales forecasts and reports
• Monitor market trends and competitor activity

Key Performance Indicators (KPIs)

• New business revenue generated
• Gross profit margins achieved
• Client retention rate
• Pipeline growth and conversion rate
• Activity levels (calls, visits, proposals)

Personality Profile

• Driven, target-oriented, and resilient
• High energy and self-motivated
• Customer-centric mindset
• Ability to work under pressure