Hot Jobs at DSV

• Basic Minimum Requirements: Matric or Equivalent
• Tertiary Qualification: Relevent Tertiary Qualification in Logistics, Supply Chain Management, or Transport Management (Advantageous)
• Computer Literacy Level: Intermediate on MS Suite

Job Related Requirements:

• Advanced proficiency in Microsoft Excel for data capture, manipulation and analusis
• Ability to create clear, professional reports and presentations using Microsoft PowerPoint
• Experience working with Warehouse Management Systems (WMS) for inventory and warehouse operations
• Experience working with Transport Management Systems (TMS) for planning, execution, and tracking of transport activities

2-5 years relevant experience in:

• Retail industry (Transportation Role)
• Supply chain environment.
• Customer Services with regards to dealing with all levels of functions from clients (internal & external) within a Warehouse and Transportation environment.
• Transporter service level management
• Strong understanding of warehouse and transport supply chain operations, with the ability to establish control and effect improvements between warehouse and transport to achieve client KPIs
• Extensive operational knowledge of Inbound, Outbound, and Returns processes, including associated warehouse and transport workflows
• Experience risk prevention and management, incidents, including contingency planning
• Solid understanding of domestic and cross-border/international transport requirements, including export and import controls
• High focus on compliance, ensuring adherence to policies, regulations, SOPs, work instructions, and documentation standards
• Sound understanding of MRP and stock flow management principles
• Proven ability in organising, directing, controlling, and monitoring operational activities
• Strong analytical and logical thinking skills, with attention to detail and accuracy
• Pro-active, solution-driven, and forward-thinking approach to operational challenges
• Ability to operate effectively under pressure, with a strong sense of urgency and excellent time management
• Assertive and confident in driving decisions and enforcing process discipline
• Strong interpersonal and communication skills, able to engage effectively across all levels of management
• Ability to build and maintain strong relationships with both internal and external stakeholders, including customers
• Capable of handling conflict at a tactical and operational level in a constructive manner
• Customer-focused, with the ability to manage expectations and protect service commitments
• Self-motivated, independent, and accountable for outcomes
• Takes full responsibility and ownership for operational performance
• Punctual, reliable, and disciplined in execution
• People-oriented with the ability to influence, inspire, guide, and align teams

Electives:

•  Warehouse operations experience
•  Transport management Experience
•  Retail experience & understanding
•  Exposure to strategic clients and communication channels
•  Excellent reporting skills

Main Purpose of the Role:

• The Senior Logistics Coordinator  role is responsible for ensuring effective, accurate, and on-time execution of stock flow between warehouse dispatch operations and transport loading activities for all customers on responsible site.
• The role acts as a control and governance function at the warehouse to transport interface, ensuring that processes are followed, risks are proactively managed, and service commitments are protected.
• The position requires strong independence, operational authority, and the ability to challenge and influence teams across functions to secure stable, compliant, and efficient dispatch operations.

Duties and Responsibilities:

• Control and coordinate daily operational flow between warehouse dispatch and transport loading activities
• Act as the operational gatekeeper for warehouse loading readiness, vehicle on time arrivals for collections, dispatch sequence, and truck turnaround execution
• Validate order availability, ex picking completion, staging, and loading accuracy prior to dispatch
• Ensure adherence to DSV standard operating procedures (SOPs), work instructions, and service level agreements
• Proactively identify risks related to stock accuracy, timing, capacity, safety, or process deviation
• Stop, delay, or redirect operations where non-compliance or operational risk is identified
• Drive corrective actions in real time in collaboration with warehouse, transport, planning, and support teams
• Escalate operational issues with clear facts, impact assessment, and proposed countermeasures
• Own and deliver continuous improvement initiatives focused on dispatch reliability, lead time reduction, and process stability for the scope of this role.

Operational Fcus Areas: 

• End-to-end warehouse-to-transport flow control
• Collection vehicle on time arrivals
• Dispatch accuracy and load compliance
• Truck turnaround time and on-time departure
• Process adherence and operational discipline
• Risk prevention rather than reactive firefighting
• Strong cross-functional execution at operational level between the warehouse and transporters

Weekly Tasks (Stability, Review & Improvement)

Objective: Stabilise operations, prevent recurrence of issues, and improve execution discipline.

• Review weekly dispatch performance (on-time departure, accuracy errors, truck turnaround times)
• Analyse recurring delays, stock discrepancies, and process non-compliance incidents
• Conduct focused process reviews at the warehouse–transport interface
• Engage with warehouse, transport, and planning teams to align on flow improvements
• Validate that SOPs and work instructions are being applied consistently
• Drive corrective actions for repeat issues (process gaps, training needs, capacity mismatches)
• Participate in operational meetings to feedback risks, constraints, and improvement opportunities
• Support implementation of agreed operational improvements
• Track completion and effectiveness of corrective actions

Monthly Tasks (Governance, Reporting & Continuous Improvement)

Objective: Strengthen long-term operational reliability and risk control.

• Review monthly performance trends across dispatch accuracy, service levels, and flow stability
• Identify systemic risks impacting warehouse-to-transport execution
• Contribute input to continuous improvement initiatives and operational optimisation projects
• Assess SOP effectiveness and recommend updates based on operational reality
• Support audits, compliance checks, and control reviews related to dispatch and transport interface
• Provide data-driven feedback to management on constraints, risks, and improvement priorities 
• Participate in capability building discussions (training gaps, role clarity, accountability alignment)
• Align with management on priorities to protect service and operational efficiency

Role Output Alignment

• By executing the above cadence, the role consistently delivers:
• Controlled and predictable warehouse-to-truck flow
• High dispatch accuracy and load integrity
• Improved on-time performance and reduced turnaround time
• Strong process adherence and operational discipline
• Early identification and mitigation of operational risk

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• Basic Minimum Requirements: Matric or Equivalent
• Tertiary Qualification: Relevent Tertiary Qualification in Logistics, Supply Chain Management or Transport Management (advantageous)
• Computer Literacy Level: Intermediate - Proficient in MS Suite

Job Related Requirements:

• 2-5 years relevant experience in:
• Retail industry (Transportation Role)
• Supply chain environment.
• Customer Services with regards to dealing with all levels of functions from clients (internal & external) within a Warehouse and Transportation environment.
• Transporter service level management
• Intricate understanding of synergies to be able to achieve the best output between the warehouse & transporter as per the clients’ requirements/KPI
• Extensive knowledge of Inbound, Outbound and Return processes and workflows including transportation requirements (Warehouse/Transport)
• Sound and proven skills in Organizing, Directing, Controlling & Monitoring.
• Must be able to meet and manage customer expectations and ensure compliance to Policies, Regulations, Work Instructions and Workloads.
• A sound understanding of the Supply Chain.
• Good understanding of domestic and cross border/international transport requirements
• Focus on compliance levels with regards to documentation and export & import controls
• Good interpersonal skills for client account management.
• Must be able to build and maintain strong relationships with customers (internally & externally)
• Must have the ability to handle conflict on a tactical and operational level.
• Must be able to communicate effectively and efficiently with all levels of management.
• Punctuality and good time management skills are essential elements for this position.
• A good understanding of MRP management principles
• Very good analytical skills, and ability to think logically.
• Must be able to work under pressure.
• Assertive
• Forward Thinking
• Pro-active solution driven/orientated.
• Self-Motivated
• Good with people
• Taking responsibility and accountability
• Attention to detail
• Sense of urgency

Electives:

• Retail experience & understanding
• Exposure to strategic clients and communication channels
• Excellent reporting skills

Main Purpose of the Role:

• This role will be responsible for the management, support and coordination of all transporters information and deliverables to ensure the customers service levels are met.

Duties and Responsibilities:

• Transporter management: Co-ordinating/Consolidating all the information from various transporters in a presentable manner
• Understand the client’s business & requirements.
• Understand the client’s customer requirements.
• Develop a strong, trusting relationship with clients and transporters.
• Deep understanding and execution of contractual SLAs & KPI’s
• Proactively driven to identify, action, and manage on deliverables.
• Adherence to tasks not stipulated in job profile i.e., audit compliance, adhoc duties due to operational requirements.
• Maintain various reports in line with KPI and contractual obligations.
• Complete daily system checks to ensure all data to and from the transporters system is working.
• Daily team meetings with various stakeholders, aligned to client and transportation deliverables.
• Ensure client queries are managed daily and necessary escalation and issue resolution is addressed within KPI
• Support in creating and maintaining processes, SOP’s, Work Instructions etc.
• Training and role out of change management processes
• Ensure on going performance measurement, systems and metrics are used and in line to service excellence and client centricity
• Have clear and consistent communication within operation and between the warehouse, transporter and client to ensure all achievements and exceptions are managed pro-actively to ensure proper management of expectations
• Consistently reviewing data to identify areas of improvement to support the overall services and development of the transportation product.
• Invoice management and execution.
• Good understanding of domestic and cross border/international transport requirements
• Focus on compliance levels with regards to documentation and export & import controls

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Job related requirements

• Grade 12 (Matric) 3 to 5 year experience in the freight forwarding & clearing industry in ocean imports as a controller
• Understanding of the import process
• Must know your incoterms
• Code 08 license (unendorsed) is a recommendation

Added Advantages 

• Previous experience in the ocean imports will be advantageous
• Must have sound knowledge on outlook / excel
• Cargowise or Tango system experience will be advantageous

Main Purpose of the Role

• The control & monitoring of clients import shipment through the import / customs process until cargo is delivered. will be required to pass landing orders & visit clients with commercial teams

Duties & Responsibilities

• must be able to work long hours when required
• ability to work within time constraint and make own decisions
• punctuality and time management skills are essential to this position
• ability to work under pressure with minimal supervision
• ability to communicate effectively on all levels
• ability to meet targets & deadlines
• paying attention to detail & dealing with errors promptly
• own reliable transportation to & from work
• dealing with both internal & external clients / service providers
• ability to build relationships with clients
• ability to resolve queries from the clients
• ability to control the operations process with reference to your clients shipments
• administrative duties, checking documents are accurate before sending for clearing operating paperless
• responding to queries within the time prescribed
• running dash board from our operating system Tango & Cargo Wise
• keeping clients updated via status reports / what app groups

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Main Purpose of The Role:

• Responsible for coordinating and managing international shipments between two foreign countries. The role ensures efficient transportation, regulatory compliance, accurate documentation, cost control, and high-quality customer service throughout the shipment lifecycle.

Minimum Requirements:

• Minimum of 3 years’ experience in Freight Forwarding.
• Understanding of incoterms - risk and billing purposes.
• Airfreight and Ocean freight Experience.
• Excellent communication skills (written and verbal).
• Good e-mail etiquette.
• Ability to work under pressure.
• Ability to work in a team environment, so also unsupervised.
• Ability to work across time zones and manage overseas partners

Added advantages:

• CargoWise is an advantage
• Cross Trade Knowledge is advantageous
• Ability to understand profit and loss statements
• Operational reporting
• Strong organizational and multitasking skills

Qualifications: 

• Matric (essential)
• Tertiary qualifications will be of advantage.

Computer packages

• Office 365 (Teams, OneNote, Forms), MS Word, Excel, PowerPoint, Outlook, Cargo Wise (will be an advantage).

Duties and Responsibilities:

Duties and responsibilities will include, but not be limited to:

• Plan, coordinate, and execute cross-trade shipments between third countries
• Manage multi-leg and transshipment movements across air, ocean, and inland transport
• review, and validate shipping documents including commercial invoices, packing lists, and transport documents (B/L, AWB)
• Ensure compliance with export regulations at origin and import regulations at destination
• Apply and manage correct Incoterms for cross-trade shipments
• Coordinate with overseas agents for origin and destination handling
• Monitor schedules, cut-off times, and transshipment connections
• Resolve operational issues with carriers and partners
• Track shipments end-to-end and proactively manage milestones
• Provide timely and accurate shipment updates to customers and stakeholders
• Act as the main point of contact across different time zones
• Prepare freight quotations and cost estimates for cross-trade shipments
• Issue customer invoices and verify supplier and agent charges
• Monitor profitability and manage prepaid, collect, and third-party billing
• Manage cargo claims related to loss, damage, or delay
• Identify and mitigate operational and compliance risks
• Maintain accurate shipment data in freight forwarding systems (TMS/ERP)
• Ensure proper documentation retention for audits and compliance
• Generate operational and financial reports as required

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Main Purpose of The Role:

• The Controller will ensure the efficient and compliant management of import operations within the automotive logistics sector, overseeing documentation, customs clearance, cargo movement, and financial accuracy. The role is central to maintaining smooth end-to-end processes, while delivering reliable client support.

Key Focus Areas

• Operational Oversight: Manage and monitor logistics and supply chain activities specific to the automotive market.
• Problem-Solving & Innovation: Think outside the box to identify solutions that improve efficiency and reduce risk.
• Team Collaboration: Act as a strong team player, supporting colleagues and fostering a cooperative work environment.
• Proactivity & Hustle: Anticipate challenges, take initiative, and push projects forward with energy and determination.

Minimum Requirements:

• Minimum of 7 years’ experience in Freight forwarding and controlling.  

Qualifications: 

• Matric (essential)
• Advantageous to have Industry level qualification/ tertiary qualification

Computer packages

• Office 365 (Teams, OneNote, Forms), MS Word, Excel, PowerPoint, Outlook
• Cargowise 

Duties and Responsibilities:

• Capturing of charges in CW1
• Tracking of shipments
• Following up and retrieving shipping documents after sailing from origin offices
• Engage origin offices and carriers regarding forwarding of shipments
• Registration of shipments on CW1
• Following up on carrier invoices and ANF’s
• Checking vendor invoices and raising queries as required.
• Opening shipment files and documents assembly
• Completing key updates and milestones in CW1
• Update and maintenance of lane specific rates monthly
• Shipment status reporting as required
• Assisting the Client lead with Ad hoc projects and reporting
• Process Ocean import quotes
• Meet Kpi’s

Added Advantages

• Knowledge of current INCOTERMS® 2010
• Knowledge of international logistics
• Good communication skills
• Previous direct client facing experience
• Automotive experience
• National Certificate in logistics and supply chain managment

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Tertiary Qualifications:

• Diploma or Degree in Logistics or related field would be adventageous

Computer Literacy:

• Micosoft Office (Intermediate), Microsoft Dynamics & CW1 Adventageous

Job-related Requirements:

• 2+ years internal/external sales experience in Freight Forwarding (air & sea preferred) or Logistics / Supply Chain Industry.
• Proven track record of meeting/exceeding sales targets.

Added Advantages

Electives: 

• Freight Forwarding, 3PL/4PL Services, Supply Chain Optimization, Import/Export.
• Sales: Prospecting, Account Management, Cold Calling, Negotiations, Client Acquisition.
• Technology: MS Office Suite

Main Purpose of the Role:

• Results-driven Sales Executive with experience in logistics, specializing in [air/ocean/ground] freight and 3PL solutions. Proven ability to drive business development, exceed sales targets, and manage key client relationships. 

Duties & Responsibilities:

Key Responsibilities

Business Development:

• Identify, target, and secure new clients in line with company growth strategy
• Conduct client meetings, presentations, and solution proposals
• Generate and follow up on qualified leads

Account Management:

• Maintain and grow existing customer relationships
• Conduct regular customer reviews
• Identify upselling and cross-selling opportunities

Sales & Revenue Targets

• Achieve monthly and annual gross profit and volume targets

​​​​​​​Reporting & CRM

• Maintain updated pipeline and activity tracking in CRM
• Provide accurate sales forecasts and reports
• Monitor market trends and competitor activity

​​​​​​​Key Performance Indicators (KPIs)

• New business revenue generated
• Gross profit margins achieved
• Client retention rate
• Pipeline growth and conversion rate
• Activity levels (calls, visits, proposals)

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• Tertiary Qualification:  Diploma or Degree in Logistics or related field
• Computer Literacy Level: Microsoft Office (intermediate), Microsoft Dynamics & CW1 Advantageous
• Job-related Requirements: 3-5+ years external sales experience in Freight Forwarding (air & sea preferred), or logistics/supply chain industry.  Proven track record of meeting / exceeding sales targets.

Added Advantages for this role:

• Freight Forwarding, 3PL/4PL Services, Supply Chain Optimization, Customs Regulations, Route Planning, Import/Export.
• Sales & Business Development: Prospecting, Account Management, Cold Calling, Negotiations, RFP Management, Client Acquisition
• Technology: CRM Systems, TMS (CW1), MS Office Suite

Main Purpose of the role:

• Results-driven BDM with experience in logistics, specializing in [air/ocean/ground] freight and 3PL solutions. Proven ability to drive business development, exceed sales targets, and manage key client relationships. Expertise in analyzing client supply chain needs to deliver cost-effective and efficient transportation solutions.

Duties & Responsibilities:

Key Responsibilities

Business Development:

• Identify, target, and secure new clients in line with company growth strategy
• Develop and execute sales plans for assigned territory/accounts
• Conduct client meetings, presentations, and solution proposals
• Generate and follow up on qualified leads

Account Management:

• Maintain and grow existing customer relationships
• Conduct regular customer reviews and business assessments
• Identify upselling and cross-selling opportunities

Sales & Revenue Targets

• Achieve monthly and annual gross profit and volume targets
• Manage pricing strategies in collaboration with operations and procurement
• Prepare and negotiate quotations

Reporting & CRM

• Maintain updated pipeline and activity tracking in CRM
• Provide accurate sales forecasts and reports
• Monitor market trends and competitor activity

Key Performance Indicators (KPIs)

• New business revenue generated
• Gross profit margins achieved
• Client retention rate
• Pipeline growth and conversion rate
• Activity levels (calls, visits, proposals)

Personality Profile

• Driven, target-oriented, and resilient
• High energy and self-motivated
• Customer-centric mindset
• Ability to work under pressure

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Main Purpose of The Role:

• Main role: export and import cargo to and from all the required SADC destinations within the metrics set for each destination.
• RIT shipments from port or airport to the SADC countries.
• Manage BV inspections.
• Manage and control all areas of the shipments.
• Customs Clearance processes.
• Forwarding process.

Minimum Requirements:

• Minimum of 5 years’ experience in Freight Forwarding.
• Understanding of incoterms - risk and billing purposes.
• Airfreight and Ocean freight Experience.
• Excellent communication skills (written and verbal).
• Good e-mail etiquette.
• Road Exports and Imports.
• Performance driven and results orientated
• Knowledge of SADC region essential. Ability to work under pressure.
• Punctuality and time management skills area essential for this position.
• Internal and intercompany procedures and requirements.
• Forwarding and clearing process.
• Day to Day controls required for service delivery.
• Ability to work under pressure.
• Ability to work in a team environment, so also unsupervised.
• Ability to work across time zones and manage overseas partners.

Added advantages:

• CargoWise is an advantage.
• Strong organizational and multitasking skills.
• Ability to understand profit and loss statements.
• Operational reporting.
• Strong organizational and multitasking skills.
• Customer focused.

Qualifications: 

• Matric (essential).
• Tertiary qualifications will be of advantage.

Computer packages

• Office 365 (Teams, OneNote, Forms), MS Word, Excel, PowerPoint, Outlook, Cargo Wise (will be an advantage).

Duties and Responsibilities:

Duties and responsibilities will include, but not be limited to:

• Forwarding of cargo.
• Register shipments on Cargowise.
• Costing / Invoicing of files.
• Actioning reports.
• Actioning Queries.
• Tracking.
• Updating Milestones.
• Liaising transporters/border agents/destination offices.
• Co-ordination of movement of cargo into cross border countries.
• Ability to work overtime when required.
• Own reliable transport to and from work.
• Perform function with minimal supervision.
• Must be able to work in a team environment.
• Must be able to organize work in urgency order.
• Deadline is crucial and must be met.
• Must be results driven and provide feedback timeously on reports.
• Applying for load authority from destination.
• Booking vehicles.
• Submitting files to customs.
• Managing the road manifest.
• Sending pre alerts.

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Main Purpose of The Role:

• Processing of export documentation

Minimum Requirements:

• At least 5 years experience as export controller in air freight exports
• CargoWise1 or similar systems
• Processing of AWB's, SAD500's, and all related export documentation
• Understanding of industry and related job requirements for freight forwarding.
• Geographical knowledge and familiar with airline routines and capabilities
• Strong organizational & persuasive skills
• Ability to liaise effectively with clients, both telephonically and via e-mail.
• Willingness to work overtime and weekends
• Detail orientated and ability to work under pressure.
• Ability to lead.
• Own transport required

Added advantages:

• e.g. Skills / Competencies / Other
• Strong communication and relationship building skills, both verbally and written
• Ownership and self motivation, to ensure any challenge is addressed immediately and resolved as soon a possible.
• Ability to work under pressure.
• Positive outlook and team player
• Results, quality and detail driven.
• Self-confident and resilient.

Qualifications: 

• Matric (essential)
• Tertiary qualifications will be of advantage.

Computer packages

• Office 365 (Teams, OneNote, Forms, Outlook), MS Word, Excel, PowerPoint, Outlook (Intermediate to Expert skills)
• CargoWise1 or similar system (will be an advantage).

Duties and Responsibilities:

Duties and responsibilities (daily, weekly, monthly) will include, but not be limited to:

• Processing / issuing of all export documentation : AWB, SAD, Phytosanitary certificate, PPECB, COO's, etc.
• Airline bookings as per rate agreements
• Liaising with clients via e-mail, and telephonically
• Maintaining of bookings lists
• Daily tracking of shipments
• Updating clients on status of shipments
• Daily shipment / warehouse planning
• Liaising with warehouse i.t.o. deliveries / collections

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Main Purpose of The Role:

• The main purpose of this role is target specific distribution business that fits the company ideal client and product profiles and to maintain/grow existing customer base. Strategic accounts need to win, implemented and retained.

Minimum Requirements:

• Min 3 years Senior Key Account Management & New Business sales experience.
• Experience in prospecting for strategic new business. 
• Track record in achieving new business sales targets. 
• Tender Management. Including but not limited to sourcing of information, pricing and ensuring a professional output before the deadline. 
• Experience in selling and presenting to C Level. 
• Maintain and grow existing customer base. 
• Experience with implementation of strategic accounts. 
• Reporting day to day to the General Manager.

Electives:

• Experience in the distribution of Telco related products, particularly Business to Customer. To a lesser extent, Business to Business.

Qualifications:

• Matric (essential).
• Logistics qualification would be advantageous.
• Computer packages:
• Microsoft office: including Outlook, Work and Powerpoint. Excel skills (Intermediate).

Duties and Responsibilities:

• Maintain and grow the existing client base and meet monthly and annual retention targets that have been set. 
• Prospect for new business and develop a qualified pipeline of leads and convert to actual billing sustainable clients. 
• Manage client relationships, both existing and new where applicable. 
• Monthly billing and financial reporting shared with the various stakeholders. 
• General administrative duties – daily. 
• Represent the DSV brand. 
• Analysis of sales related information and report weekly to Regional New Business Sales Manager.
• Maintaining client data and update regularly. 
• Continuous reporting on competitor and industry analysis. 
• Manage tender/proposal production and delivery. (Preparation and presentation) 
• Create sustainable value for customers by adopting an innovative approach to their business. 
• Ensure that the required monthly and accumulative targets are met. 
• Implementation and communication of signed business is shared with all stakeholders. 
• Management of debtor’s days of clients within the company’s requirements. 
• Ensure regular Inter department communication. 
• Identifying cross silo solutions and work with other Department heads to ensure successful partnerships 
• Ensure all client files are updated and maintained as per the company procedures and Quality Management System. 
• Carry out any other duties as may be requested by Management. 
• Update and maintain the internal CRM System. 
• Meet the expected client call ratio KPI as indicated by your Manager.