Key Account Manager, Combo, Road Logistics x 2 at DSV

Main Purpose of The Role:

• The main purpose of this role is target specific distribution business that fits the company ideal client and product profiles and to maintain/grow existing customer base. Strategic accounts need to win, implemented and retained.

Minimum Requirements:

• Min 3 years Senior Key Account Management & New Business sales experience.
• Experience in prospecting for strategic new business. 
• Track record in achieving new business sales targets. 
• Tender Management. Including but not limited to sourcing of information, pricing and ensuring a professional output before the deadline. 
• Experience in selling and presenting to C Level. 
• Maintain and grow existing customer base. 
• Experience with implementation of strategic accounts. 
• Reporting day to day to the General Manager.

Electives:

• Experience in the distribution of Telco related products, particularly Business to Customer. To a lesser extent, Business to Business.

Qualifications:

• Matric (essential).
• Logistics qualification would be advantageous.
• Computer packages:
• Microsoft office: including Outlook, Work and Powerpoint. Excel skills (Intermediate).

Duties and Responsibilities:

• Maintain and grow the existing client base and meet monthly and annual retention targets that have been set. 
• Prospect for new business and develop a qualified pipeline of leads and convert to actual billing sustainable clients. 
• Manage client relationships, both existing and new where applicable. 
• Monthly billing and financial reporting shared with the various stakeholders. 
• General administrative duties – daily. 
• Represent the DSV brand. 
• Analysis of sales related information and report weekly to Regional New Business Sales Manager.
• Maintaining client data and update regularly. 
• Continuous reporting on competitor and industry analysis. 
• Manage tender/proposal production and delivery. (Preparation and presentation) 
• Create sustainable value for customers by adopting an innovative approach to their business. 
• Ensure that the required monthly and accumulative targets are met. 
• Implementation and communication of signed business is shared with all stakeholders. 
• Management of debtor’s days of clients within the company’s requirements. 
• Ensure regular Inter department communication. 
• Identifying cross silo solutions and work with other Department heads to ensure successful partnerships 
• Ensure all client files are updated and maintained as per the company procedures and Quality Management System. 
• Carry out any other duties as may be requested by Management. 
• Update and maintain the internal CRM System. 
• Meet the expected client call ratio KPI as indicated by your Manager.