Business Development Manager at Sime Darby Oils South Africa

Job Description:

Financial Management:

• Manage the finances of your specific area of responsibility
• Manage risk in own work/business environment
• Authorise expenditure as per your LOA limit
• Prepare and manage the sales forecast budget and manage against the budget & company margin requirements.
• Protect company assets (working capital & fixed assets)
• Ensure all trading rebate documents are up to date and accurate
• Manager/ assist with accounts receivables/collections where applicable 

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Sales Budget:

• Achieve the annual Sales Budget, personal, team and BU

CUSTOMERS:

Customer Relations:

• Monitor customer satisfaction & review ways of working /SOP’s
• Develop and manage customer relationships to meet business objectives through the line
• Liaise with a range of customers across all business channels to build & foster stronger business ties.

Supplier Relations:

• Liaise with a range of suppliers

PROCESS:

Market Research:

• Conduct thorough market research to identify trends, opportunities, and potential areas for business expansion, across all channels but focused on B2B.

Lead Generation:

• Develop and execute strategies to generate leads and build a robust pipeline of potential clients or customers.

Client Acquisitions:

• Identify and pursue new business opportunities. Develop and maintain relationships with clients to understand their needs and propose tailored solutions.

Sales Strategy:

• Collaborate with the sales team to create effective sales strategies. Set clear objectives and develop action plans to achieve sales targets.

Proposal Development:

• Prepare and present compelling proposals and presentations to potential clients, showcasing the value proposition of the company's products or services

Negotiation & Closing :

• Lead negotiations and work towards closing deals. Ensure terms are mutually beneficial for both the client and the company.

Networking:

• Build and maintain a strong professional network. Attend industry events, conferences, and seminars to establish connections and stay updated on industry trends

Cross-functional Collaboration:

• Collaborate with other departments such as marketing, product development, customer support to ensure a coordinated approach to business development

Budget Management :

• Develop and manage budgets for business development activities. Monitor expenditures and ensure cost-effectiveness.

Performance analysis:

• Implement key performance indicators (KPIs) to measure the success of business development initiatives.
• Analyse data to refine strategies and improve performance.

Administrative:

•  Ensure all documents are correctly filled in, banking documents are all correct and the on-boarding process is complete.

Sales & Marketing Strategy:

• Develop the Sales & Marketing strategy and align to the business strategy
• Develop and manage customer strategies to meet business objectives
• Assess gaps, competitor activities and opportunities in the market
• Measure all aspects of the strategy implementation & required changes if necessary
• New business development ongoing and measured via score card
• Sign, Monitor and measure B2B customers and reporting
• Assist KAM in daily customer related administration tasks to ensure achievement of volumes

Sales Planning:

• Formulate and design customer service delivery systems and processes
• Develop the best route to market and the channel plan for all customer segments in order to achieve the targeted service levels
• Develop and implement customer activity plans to reach agreed sales targets and monitor and review customer activity plans
• Plan new customer lead collage (monthly sales plan)
• Gather and provide relevant information to contribute to Sales and Marketing activities
• Analyse data and update sales activities and action plans

Admin & Planning:

• Ensure all relevant new customer take on documentation and relevant paperwork is correct and accurate.
• Ensure that all customer deal sheets are correct and aligned to company SOP’s and guidelines on a monthly basis.

Sales Forecasting:

• Provide and consolidate Sales Forecasts and forward to Planning
• Allocate appropriate stock covers by region (and by customer)

Sales Management:

• Liaise with the Customer Service Department for orders and deliveries
• Manage all operational activities within the channel (promotions, price increases, deals, listings, merchandising, etc.)
• Implement sales activity plans within the channel (promotions, price increases, deals, listings, merchandising, etc.) to meet agreed deadlines
• Actively pursue new B2B and BD business opportunities aligned to KAM/Business Objective
• Present the range of products and services to customers and to then close out deals with customers (new/current customers)
• Check that the product range is represented in the market
• Investigate product related complaints
• Manage B2B reporting and feedback to customers
• Manage, monitor and measure onboarding of new customers until completion.

Brand Development:

• Implement and manage brand, product and service promotions
• Assist Marketing Dept to actively showcase full product range at all customer events

Research and Development Innovation:

• Liaise with R&D Innovation, Marketing and Manufacturing for new product development
• Work with customers in developing and manufacturing new innovations within their current and future product range
• Identify innovation opportunities
• Communicate product specification changes to customers
• Analyse and interpret data and marketing information

Reporting:

•  Ensure that sales reports and prepared and discussed with customers/customer reviews compiled