Business Development Manager: Transcend at Rectron South Africa

Outputs and Responsibilities

Business Opportunities

• Responsible for the performance and development of sales staff
• Assist Sales staff with proposals and presentations
• Lead, train & develop the sales team to maximize product/services penetration into all accounts
• Extend the existing customer base
• Total focus on excellent customer service
• Maintain contact with clients in the area to ensure high levels of client satisfaction
• Align all sales resources touching customers to ensure consistent engagement and achievement of the agreed sales goals (this includes Revenue, GP, Margin Contribution, Customer breadth and Product Ranging).
• Lead, Motivate, develop and select a diverse sales force in your region. Making sure that the sales force is adequately trained, coached and guided to achieve goals and maximum potential.
• Project a positive image of the company in the competitive market & with valued
  customers.
• Develop new business and expand existing business streams in new and emerging markets.
• Identify customer’s needs and convert them into committed clients.
• Hold regular meetings with the sales team to review performance communicate and organize training programs.
• Effectively communicate to Sales team to achieve set objectives and deliver on turnover and margin requirements.
• Work with channel partners, to understand market changes and demands.
• Effectively work with product managers to promote sell out and assist with aged stock sell out.
• Meet and exceed total shipments in all product categories

Representation

• Represent Rectron at trade exhibitions, events and demonstrations
• Advising on forthcoming product developments and discussing special promotions
• Reviewing your own sales performance, aiming to meet or exceed targets given
• Understand and successfully complete the sales cycle to meet monthly targets

Staff management

• Make sure that each objective set to the team is achieved and measured and assess
  performance of your team on a half yearly basis
• Lead, Motivate, develop and direct your team, making sure that they are adequately equipped to perform their job roles and responsibilities.
• Make sure that your team is provided the necessary training needed to complete their role successfully to their maximum potential.
• Develop a team strategy to further improve customer satisfaction and experience
• Implement development programs that increase awareness and performance of your direct team

Education/Qualification, Skills and Experience

Education/Qualification

• Matric 
• University degree with either a business or information technology background advantageous 

Skills and Competencies

• Detailed understanding of turnover and profitability, sales cycle, aged stock and key products
• Strong business acumen
• A high level of communication skills, both written and oral.
• A high level of interpersonal skills.
• Leadership skills
• Ability to plan and delegate assignments
• Strong presentational skills
• Excellent business acumen.
• Thorough knowledge of the vision, mission and strategy development of Rectron
• Networking skills.
• Ability to think beyond the immediate perceived requirement of the customer.
• Problem solving

Experience (experience required for the job)

• Minimum of 5 years’ experience in a sales or IT technical environment
• Exceptional customer service experience
• Computer Literate