Business Intelligence Analyst at Telesure Investment Holdings (TIH)

We are looking for a self-motivated candidate that is innovative, analytical, has good problem-solving skills and is results drive Business Intelligence Analyst.
The Business Intelligence Analyst contributes to the organisational goals by analysing, interpreting and presenting information for operational and strategic decision making.

Specification

• Deliver the Telesure Service Way through personal effort and through others.
• Deliver on Treating Customers Fairly principles in alignment with regulatory requirements
• Provide daily performance metrics to operational management
• Ensuring data accuracy on the business intelligence platform
• Attend to ad-hoc queries relating to data
• Understand and resolve data queries from business units
• Proactively investigate trends in data to influence change
• Accountability for development.
• Training intervention attendance.
• Application of training, initiatives and process changes.
• Taking career development and performance management seriously (look for ways to improve competence/results.
• Setting of own goals and working towards them. Continuous and constant improvement.
• Cross-skill colleagues in unique knowledge
• Ensure that business objectives and personal delivery aligns to and meets the TSW principles.
• Leverage all available information from our partners, the industry, and internally to ensure we are constantly reviewing our departmental processes, systems and protocols with a view to improve efficiencies.
• Driving repetitive requests onto business intelligence platform
• Analysing current performance inhibitors and finding solutions to ensure business continuity.
• Easily establishes good relationships with customers and staff; Builds wide and effective networks of contacts.
• Analyses numerical data and all other sources of information, to break them into component parts, patterns and relationships; Probes for further information or greater understanding of a problem; Makes rational judgements from the available information and analysis; Demonstrates an understanding of how one issue may be a part of a much larger system.
• Sets high standards for quality and quantity; Monitors and maintains quality and productivity; Consistently achieves

project goals; Works in a systematic, methodical and orderly way.

Essential

Requirements

• Grade 12 (Standard 10) with University Entrance (NQF4)
• General B Comm

Desirable

• B Comm: Economics or Information Systems

Essential

• 1 year in an information delivery role e.g. data analyst

Desirable

• Financial Services Experience
• Exposure to Qlikview or similar business intelligence platform