Business Intelligence Analyst at Telesure Investment Holdings (TIH)

Job Purpose

• Use data to extract quantifiable insights from past trends and current conditions that increase TIH profitability and improve efficiency. The primary role is to turn data into knowledge to enable and improve key business processes.

Responsibilities

Insights and Reporting

• Prepare and coordinate the completion of various data and analytics reports, identifying and interpreting complex patterns and trends, and translating those insights into actionable recommendations.

Solutions Analysis

• Analyse specific problems and issues to find the best solutions. Solutions could be technical or professional in nature. Contribute to development of existing and new applications and processes by analysing and identifying areas for modification and improvement.

Data Collection and Analysis

• Conduct research using primary data sources and select information needed for the analysis of key themes and trends.

Needs Assessment

• Explore issues or needs, establishing potential causes and barriers as well as related issues.

Data Management

• Use data management systems to deliver prescribed outcomes with guidance from senior colleagues. This includes being responsible for operating key elements of the system.

Stakeholder Engagement

• Contribute to stakeholder engagement through identifying stakeholders, finding out their needs/issues/concern and reacting to these by arranging meetings and events and drafting supporting materials to promote understanding and commitment.

Business Requirements Identification

• Collect business requirements using a variety of methods such as interviews, document analysis, workshops, and workflow analysis to express the requirements in terms of target user roles and goals. 

Building Capability

• Develop personal capabilities using existing formal and informal training opportunities, while also coaching others as required.

Organisational Capability Building

• Provide training or coaching to others throughout the organisation in own area of expertise to enable others to improve performance and fulfill personal potential. Provide coaching to team members to develop their skills.

Education

• Bachelor’s degree in Business Management, Statistics, Economics, Informatics, Computer Science or similar (bachelor degree requirement might be waived with proven specialised training/certifications) (Essential); Majoring in Statistics or Data Science (Advantageous)

Experience

• 3 or more years of proven business analysis or related experience (Essential);
• Experience and knowledge of the financial insurance industry (Advantageous).