Business Intelligence Developer at FNB South Africa

Job Description

• To provide support in the development and maintenance of sourcing data and loading it into the data warehouse; and under supervision and guidance to support in the development of strategy aligned, stakeholder responsive multi-dimensional insight tools (including but not limited to PowerBI, cubes, etc.) off the data warehouse in order to drive adoption and consumption of self service insights and reporting.
• Identify and escalate risk as normal part of work.
• Creates solutions to meet customer demands.
• Deliver internal and external customer service excellence through adherence to quality service standards.
• Ensure full understanding of customer needs to deliver a quality service.
• Propose ideas to improve customer service.
• Identify and utilise opportunities to assess and improve own performance.
• Execute on relevant business intelligence (BI) projects / BI initiatives aligned to strategic objectives with specific performance measures and control systems to track progress under supervision and guidance.
• Drive business profitability in the context of cost management through effective delivery of Business Intelligence solutions (time management and cost).
• Ensure ongoing efficiencies driven by a culture of sharing "build once and build for all" as well as leveraging tools built by other D&A teams via consumption or enhancements prior to new builds on D&A outcomes.
• Manage existing reports/dashboards through ongoing production of MIS outputs to ensure consistent information supply in the required format/frequency.
• Provide additional insight into information produced (under supervision and guidance) for clients to ensure a value added service to any information request to enhance business efficiencies.
• Extract data from various sources and convert it into meaningful information (under supervision and guidance) that is stored in a data warehouse that can enhance the effectiveness of business decisions.
• Develop business solution based on source to target mapping and business requirements specifications (BRS)
• Perform unit testing.
• Liaise with BI Manager on issues related to project.
• Investigate new ways to optimise processes.
• Flag opportunities to migrate to platform and supports the use of technology in process and system improvements.
• Draw on knowledge and experience to identify and develop solutions that lead to improved service delivery and quality.
• Produce high quality work by adhering to predefined standards and procedures and in accordance with compliance and governance standards.
• Work with enhanced processes and procedures to maintain operational efficiencies.
• Deliver work in an accurate manner to ensure consistent results.
• Draw on knowledge and experience to identify and develop solutions that leads to improved service delivery and quality.
• Adhere to quality standards, turnaround times and Company policies and procedures.
• Complete relevant administration, reporting and updating of information accurately and on time.
• Execute own work in accordance with the organisational values and code of ethics.
• Comply with and adhere to identified governance and compliance standards and escalate problems for investigation and resolution.
• Identify and escalate risk as normal part of work.
• Deliver customer service through adherence to quality service standards.
• Creates solutions to meet customer demands.
• Deliver internal and external customer service excellence through adherence to quality service standards.
• Identify and utilise opportunities to assess and improve own performance.
• Contribute to teamwork and inclusivity within own team.Job Description