Business Line Manager - Parts and Services - M5 at Sandvik

• We are seeking a Business Line Manager for Parts and Services for our Mining division reporting to the Vice President of Sales Southern Africa. In this role you will represent the parts & services commercial business in the sales area including business development, distributor management, people management, sales & profitability, local implementation of global parts & services commercial portfolio and product line focus areas and measurements.

Main responsibilities:

• Execution of Global divisional strategy within a matrix organization
• Ultimate responsibility to meet established sales targets and ensuring they are effectively cascaded in relevant targets of the relevant teams
• Provide regular business performance metric reports to management;
• Liaise and work with senior management to set forecasts, budgets, and targets,
• Ensure that end-user and customer relations are effectively managed,
• Review and monitor sales performance and refine sales strategy as required,
• Manage relevant managers performance and results,
• Managerial responsibility for multiple teams across locations
• Ensure strong financial discipline within Southern Africa sales area, balancing sales and managing Administrative and Sales (A&S) expenses (Direct & Indirect)
• Create customer value propositions to proactively create opportunities for aftermarket offerings
• Develop and drive sales initiatives within the service offering to secure sustainable business for workshops and service contracts.
• Conduct commercial activities in alignment with agreed account management plan and way of working
• Ensure that end-user and customer relations are effectively managed,
• Execute the Total Cost of Ownership models as defined and developed by the Total Cost of Ownership Analysis
• Recruit, retain, develop and manage performance of multiple (cross-border) sales teams and individuals.
• Provide regular business performance metric reports to management;
• Liaise and work with senior management to set forecasts, budgets, and targets,
• Implement the Sales Area parts & service budget (both cost and revenue /profit margins) in alignment with Parts & Services Division & Account Management
• Set the Sales Area Customer Support Centre budget for both cost and revenue /profit margins
• Ensure strong financial discipline within Southern Africa sales area, balancing sales and managing Administrative and Sales (A&S) expenses (Direct & Indirect)

Minimum qualifications :

Post matric professional qualification, such as:

• 3 year National Diploma in Mining Engineering or Mechanical/Electrical Engineering or similar (NQF Level 6); or
• Grade 12 with a relevant Higher Certificate (NQF Level 5) with a minimum of 12 years’ experience; or
• Certificate of competence (Mine Manager or Government Certificate of Competency Engineering) with a minimum of 12 years’ experience.
• Degree in Mining Engineering or Mechanical/Electrical Engineering or similar (NQF Level 7) (advantageous)
• Studying towards a MBA / MBL (advantageous)

Experience:

• 10 years broad-based business management experience, of which 5 years is in a leadership role / capacity is essential.
• Experience in a mining environment (advantageous)
• Sales and marketing experience (advantageous)

Required Competencies:

Technical Competencies

• Account Management, Finance and Business Acumen, Quality Management, Products & Services, Producing Results, Problem Solving, Risk Management, Administrative Compliance , Project Management and Field Sales.

Human Resources Competencies

• Stakeholder Management, Employee Relations, Coaching, Emotional Intelligence, Conflict Management, Communication, Teamwork, Delivery Focus, Talent Management, Business Ethics, Problem Solving, Managing expenses and Finances, Strategy, Ethical Behaviour           

Other Requirements:

• Physical and medical ability to function in an underground mining environment as per medical standards
• Will be required to travel

Deadline:15th August,2025