Business Line Manager -Underground Drills- M4 at Sandvik

The Role

• The Business Line Manager is responsible for growing the business profitably for the Underground Drills Division, driving sales within the sales area to meet customer needs. The role is customer focused and concentrates on the development and implementation of sales strategies for Underground Drilling equipment within the Sales Area. This role is the very face of the Underground Drills business, and the role is expected to have high level communications interactions with the Division to be successful and is responsible for the overall results of their respective Business Line, within the Sales Area, and is accountable for the success and the long-term viability

Key Responsibilities:

STRATEGIC PLANNING

• Participate in the formulation of the divisional strategy in line with company strategy and develop the sales area (underground drills) strategy as well as implementation of approved sales area strategy.
• Adjust sales area (underground drills) strategy to meet changing markets and competitive conditions.
• Understand the underground drilling market to identify customer activities and conduct customer segmentation.
• Define the underground drilling market pipeline.
• Review and approve the account plan populated by the Sales Engineer and Account Manager to develop a view on forward demand.
• Conduct a demand analysis and prepare a make-to-stock provision for the equipment requirement.
• Create a supply plan for the sales area in collaboration with the Account Managers.
• Verify the product specification with the Account Manager and implement mitigating actions for equipment pipelines

EQUIPMENT SALES

• Identify opportunities to sell Sandvik total offerings for underground drillings.
• Manage tender to contract signature with account management and transactional sales with the Sales Engineer.
• Conduct market and competitor analysis to develop deep understanding of customers business, operations and processes.
• Revise and understand customer contract terms and conditions and ensure these are in place.
• Sign-off on equipment configuration matches to customer needs and work from a product perspective.
• Conduct regular audits on Sales tools.
• Create customer value propositions to proactively create opportunities for Sandvik by customer segmentation that matches the product.
• Collaborate with internal stakeholders to deliver quality and value to the customer.

CUSTOMER RELATIONS

• Understand customer values and culture in order to develop effective drills marketing strategies.
• Continuously seek to improve existing customer relations.
• Address complaints and suggestions from the customer within the allocated timeframe.
• Provide customer feedback on products.
• Attend to customer meetings or engagements on a regular basis.
• Clarify expectations and long-term planning (product roadmap) for the customer.
• Keep the customer engaged on product development.

BUDGET MANAGEMENT

• Produce rolling forecast and monthly budgets and prepare monthly operating review (MOR).
• Provide a destocking plan for managing physical stock.
• Manage profit margins, pricing, the A&S budget, account receivables and networking capital.

COMPLIANCE

• Comply with safety regulations and internal standards and procedures.
• Comply with applicable legislation i.e., Section 21 of Mine, Health & Safety Act.
• Monitor compliance of team members to safety regulations, applicable legislation and internal standards and procedures.

PEOPLE MANAGEMENT

• Manage the approval for the recruitment of subordinates in consultation with the relevant stakeholders.
• Manage performance of subordinates through the development of performance agreements and conducting performance reviews.
• Create learning opportunities for subordinates through the identification of areas for development, coaching and recommending formal functional training when required.
• Implement talent management and succession planning frameworks.
• Manage sound employee relations in accordance with HR policy and procedures

Your Profile:

EDUCATION

• A relevant Degree in Mining/Engineering tertiary qualification (NQF 7)
• Advanced Computer Literacy

Advantageous:

• A relevant Post graduate qualification in Management practice and/or MBA.

EXPERIENCE

• 10 years in Mining and/or Engineering business management experience, of which 5 years is in a leadership role / capacity
• English proficiency

Advantageous:

• Experience in Underground mining and Engineering environment
• Experience in Underground Drilling equipment (TMM)
• Sales and marketing experience