RPO is a Specialist Recruitment Agency that focuses on select market segments. These are Engineering, Finance, Supply Chain and Manufacturing. With over 12 years of experience in the recruitment industry, RPO Recruitment has access to over 80,000 candidates across various industries, all accessible through our highly trained and specialised recruiters. At RPO Recruitment, we have access to the most popular job portals and recruitment sites to enable us to hunt for those positions.
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A high-growth telecommunications and retail company is looking for an experienced Group Chief Operating Officer (COO) to lead national operations, drive commercial performance, and ensure profitability across retail, direct sales, and digital channels.
Responsibilities:
Oversee full operational and commercial P&L across multiple business channels
Drive revenue growth while maintaining strong margin and cost discipline
Manage a national retail store network, ensuring consistent operational standards
Lead performance across Direct Sales, prepaid, postpaid, and fibre channels
Integrate and optimise digital, call centre, and B2B operational functions
Implement operational dashboards, reporting structures, and forecasting frameworks
Manage payroll ratios, commissions, and cost-to-income performance metrics
Oversee inventory control, stock optimisation, and shrinkage prevention
Requirements:
10–15 years of senior leadership experience in retail or commercial operations
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