Business Manager - CIB HR Operations at Nedbank

Job Purpose

• Using data and engaging with key stakeholders identify areas were HR processes, user experience, systems and reporting can be developed or improved. In addition, the role needs to enable the business usage and understanding of data, reports; information and the governance thereof; in line with NCIB People Strategy (Gamechangers).

Job Responsibilities

Data Management & MIS Reporting

• Data governance and validation process ownership
• Produce the required CIB HR MIS Reporting and analytics.
• Analyse and report on Insights and Trend in respect to key HR Talent performance indicators to inform and enable management decision making.

CIB HR systems user experience and Self-service

• Research, analyse and understand HR queries logged via service now to identify trends that inform process optimisation, automation, change management or training initiatives.
• Understand, analyse and document the user experience (HR Systems) to inform process optimisation, automation, change management or training initiatives.

Process Optimisation & Automation opportunities

• Design and execute process improvement initiatives
• Facilitate and/or participate in “As Is” and “To Be” discovery, analysis and design using the relevant analysis techniques
• Assist with defining any technology needs

Adhoc projects

• Assist with any adhoc projects as and when it arises (i.e. HR 2.0)

Essential Qualifications - NQF Level

• Advanced Diplomas/National 1st Degrees

Preferred Qualifications

• Computer Science/Information systems /Analytical Degree (with Business and/or HR knowledge)
• Advanced Excel and ability to work with Databases and Decision Support Systems

Minimum Experience Level

• 3-5 years in a reporting, analytical, business process engineering/systems role with the analytics and reporting experience essential.